Question about Apple iPod nano
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Posted on Jan 02, 2017
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how old is the battery it might need to be replaced
Charge the iPod
If your iPod touch suddenly goes blank while you are using it, the culprit could be a low battery.
Prior to the screen blanking you may see a low battery indicator.
If the screen is completely blank, try plugging the iPod touch into a power source and letting it fully charge before attempting to use it again.
Restart the iPod
If you've got a white or gray screen, try to restart the iPod.
Sometimes a simple restart will solve the problem that initially caused the white or gray screen, and the iPod will work as expected once you have turned it off and on.
Reset the iPod
Resetting the iPod Touch goes a step further than just restarting, and it is a good option if you've charged the iPod and restarted and you're still seeing a blank, white or gray screen. Press on the "Sleep" and "Home" buttons simultaneously for at least ten seconds before releasing the buttons. At this point, you should see the logo or a battery icon, if the phone needs to be charged.
Restore the iPod
If nothing else has worked to remedy the malfunctioning screen on your iPod touch, try restoring the device. Connect it to your computer and open iTunes, then click on "Restore" which is found under "Summary." Be sure to back up your files when prompted, because the restore will change all of the settings on your device back to the factory default.
If even this does not work, you almost certainly have a hardware issue, and will have to take the device to an Apple store for examination and possible replacement.
hope this helps
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