Question about RCA TH1602 MP3 Player

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Battery went dead. replaced battery and now it

Battery went dead. replaced battery and now it won't get past the pearl screen. I tried pluging it into computer, and computer didn't recognize it. I have only used this twice. My music is gone also. I need the software to download music and some instructions. What did I do wrong? Is there a reset button?

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Last night I replaced my battery and my unit would not go any further than the Pearl logo. So this morning I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
check the box that says "format data",
click the start button to replace the firmware.

After I did this, my pearl started normally, and my computer recognized it again. It also fixed my aac-error problem.

Posted on Sep 17, 2009

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  • 16 Answers

Mabye download its software and stuff for it then try to plug it into the computer.
to get music try using windows media player, really easy.
install sofware then try.
or if that doesent work find a reset button.
i dunno.
GOOD LUCK!

Posted on Jul 16, 2009

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Posted on Jan 02, 2017

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