Question about Bose (321GS) System

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My Bose 321 series II is not responding to the control remote commands. Everything else does (TV, VCR,etc), but the BOSE receiver does not.

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Replace the batteries from the remote control. Press and hold the TV button on remote for 5 seconds. If the red light shines bright, your remote is OK since it is showing it's programmable side. If unit still won't go on using the remote, reboot the whole system by unplugging the power cord and other wire from the Subwoofer. Wait one minute, then replug all and see if the system displays BOSE 321 in front when re-connected. If so, try the remote and if that doesn't work, your dead, the Infra red communication device from the unit to the remote is busted inside the unit and needs to be returned to the company like mine!!!!!

Posted on Dec 15, 2009

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Two things can be wrong. remote control or the reciever it self. 1st take the batterry out of the remote and unplug reciever for 1 minute or so. second put the batterry back in the remote and plug the reciever back in and see if any cahnges take place. make sure the battery is good and strong. if nothing take place accept TV and VCR is working from the remote than it would be your reciever IR sensor unit defective and seem to be a common problems with the IR sensor unit although bose will not acknowlege it. there is nothing you can do yourself without electronic background to fix it and trying to fix it your self might ruin the unit. I would contact the manufacture and ship it off to have it fix, after all the unit aint cheap and its worth it to get it fix. hope that help some .good luck

Posted on Jul 16, 2009

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Power off on receiver seemed to clear the problem I was having with no response to remote input

Posted on Aug 08, 2009

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Posted on Jan 02, 2017

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Have a Bose 3-2-1 Series III. When I put in a DVD, I get sound through the Bose but no picture on my Pioneer TV. This is the second time it has happened. The first time it, we managed to get it going...


Here are 3 things to try and an if all else fails at the end.

1) Make sure the TV is set to the correct Video Input to see the video from DVDs on the Bose system.
• Make sure a DVD is in the disc tray.
• If the TV is connected to the media center using the HDMI cable:
Switch from one Video Input to another and then back to the original input.

2) Turn everything off, then:
Turn on the TV and set the TV Video Input for the Bose system video.
Turn on the Bose system and press DVD.

3) Turn off both the TV and the Bose system and then:
Unplug the HDMI cable from both ends.
Disconnect the power cables from both your TV and the Bose 321 system.
Re-connect power to the TV and to the Bose 321 system.
When the Bose 321 system startup message disappears from the display,
re-connect the HDMI cable to the TV then Bose 321 system.
Turn on the TV first, then turn on the Bose 321 system.

If all the above fail then disconnect the HDMI cable that connects the TV to the Bose 321 system and reconnect the two using a Component cable, an S-Video cable, or the Composite cable provided with the system.


Please leave feedback

Cheers

Andy

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My Bose 321 series II is not responding to the control remote commands!


You need to test the remote, in a low lit room try using your remote real close in front of a digital camera or video camera, hold the remote button down and look at the LCD screen of the camera, you will see blinking LED's if its working, (Dogs can see this light all the time I think) if you see the infrared beam in the digital camera image its working or transmitting.

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Adding Spaekers


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If it's a 321 series II or 321 series III- it does not have an audio output.
If the system has a DVD tray right in the middle of the media center, then it's a series 1.
Otherwise, you'd have to get a 1/8 splitter to come from your Mac's headphone output. (still- you will need an amp/receiver or powered speakers to have both 'rooms' playing the same thing from your computer)

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