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I have MS 2003...I think it was on the computer pre-installed when I bought it. I just purchased Outlook 2007 and installed it. It worked fine, but I had to sync my phone to computer after a hard reset on phone and now I continually get error: sku112.cab file missing. I don't have the disc for 2003.

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  • pfsjrb Jul 16, 2009

    The solutions offered by Sardanadixit seemed good, but did not fix my problem. When I opened Excel to implement the 1st solution there was no error message on the screen, just a clean spread sheet. I ran the MS Diagnostic program and it found no problem.

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This is an issue with ms 2003. Microsoft has an article on this exact problem located at this link.
http://support.microsoft.com/kb/896866/
Because you don't have the installation disk I will give you the part of the article that pertains to you. These steps should solve your problem. If you still have any issues please let me know and I will gladly assist you further so we can get this issue resolved.
Repair the Office 2003 installation loadTOCNode(2, 'resolution'); To repair the Office 2003 installation, use the Local Installation Source Tool. You can download the Local Installation Source Tool from the following Microsoft Office 2003 Resource Kit Web site: http://www.microsoft.com/downloads/details.aspx?FamilyId=10FA7AA3-695B-42C3-9045-B812BA0FED3E&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=10FA7AA3-695B-42C3-9045-B812BA0FED3E&displaylang=en) After you have downloaded the tool, double-click the LISTool.exe program file on your hard disk to start the Setup program. Follow the instructions on the screen to complete the process.

The Local Installation Source Tool is a wizard that helps manage your Local Installation Source (LIS) on computers that are running Microsoft Office 2003. The LIS is the group of installation files that Setup copies to a hidden folder on your computer when you install Office 2003 from a CD or from a compressed CD image on a network. The LIS Tool lets you enable or disable the LIS, and to move the MSOCache folder to a new volume.

Note If these methods do not work, the files in the \MSOCache\All Users\download code folder may not match the files on the CD that you provided. Make sure that the CD that you inserted matches the product that is being requested. For example, the product that is already installed on the computer may be Microsoft Office Professional Edition 2003. However, the CD may contain files for Microsoft Office Professional Enterprise Edition 2003. If this is the case, remove the Microsoft Office product, and then install the product again from the available CD.

Thank you for using fixya,
Lee

Posted on Jul 16, 2009

  • Lee A.
    Lee A. Jul 16, 2009

    Note: This is meant to be performed by advanced users. So please reference the steps very carefully if you don't feel comfortable.
    Thanks,
    Lee


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If you do not have the installation cd and want to solve
this issue follow these steps: (works most of the time with
all sku.cab files)

1. Click on start==>run==>type
"excel /s" without quotations and click ok.

2. Once Excel is
up in safe mode with the error message in front, hold
down ctrl+Alt+Delete keys on your keyboard to bring the task manager up.

3. Click on the processes tab==>look for msiexec.exe (only the
one next to your user name), click on it and end the process.

4. Excel should be running without an error message now==>close
Excel in safe mode==>reopen it one more time in safe mode to
check if it is opening with no error message.

5. Close Excel
/s and open Excel normally, it should work fine.

Posted on Jul 16, 2009

  • Dixit Sardana
    Dixit Sardana Jul 16, 2009

    If the above solution does not work, click on the Start button >> select All Programs >> select Microsoft Office >> select Microsoft Office Tools and run the Office Diagnostics from there. Wait for the repair to complete and then check.

  • Dixit Sardana
    Dixit Sardana Jul 16, 2009

    Close down all the programs, open all the MS Office programs one by one (Word, Excel, Powerpoint and Outlook) check which program gives you the error message? You may also try repairing the individual programs by opening them one by one and then go to Help >> select Detect and Repair for each one of them. For Outlook 2007, you will need to click on Help and then Office Diagnostics. Also check for any folder named MSOCache on your Hard Disk. It is usually a hidden folder created by MS Office installations which has the backup of MS Office setup files. It should be in the root of any of your local drives. You will need to select the option to view all files as it is a hidden folder. For that open My Computer. Click on Tools >> go to Folder options, go to View tab and select "Show Hidden Files and Folders" radio box. Now check for the MSOCache folder and check if you have the sku112.cab file in there? Also does this error message come only when you try to synchronize your PDA?

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