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return to seller for replacement as its faulty. Make sure that you have followed all the instructions first and that you have gone through the faukt secion of the handbook
ebay or amazon will be the cheapest if not you can apply to morphy Richard using there spare parts section on their website type in the model number and follow on screen instructions hope this helps
look on ebay or amazon or morphy Richards them self the deliver to almost every countrie check postage cost before commiting to buy if you are unsure if the post just ask them a question via email
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