Question about Maytag Neptune FAV6800AW Top Load Washer

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The touch pad lights start going on randomly and beeping when trying to start the washer. It is a Maytag Neptune TL model #FAV6800AWW, serial #11697330EN. The machine will finally start but the indicating lights for spin keep changing position and constant beeping.

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  • cris7580 Jul 16, 2009

    I would like to eliminate one of the boards by testing. What is the procedure. Should I refer to the testing procedure in the manual in the machine? The warranty on the boards run out in one more month. I already removed the control board and all cable connections. I reinstalled and the machine stopped its random search of modes and beeping for about 5 minutes and then started again. The machine will go through the proper wash cycle but the random lights and beeping persist.

  • cris7580 Jul 17, 2009

    I going to go with the touch pad

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This is indicative of a faulty control board....
#23 in THIS DIAGRAM

CLICK HERE to see the replacement part.

...or a faulty touch pad.

CLICK HERE


Without testing each independently, you will end up throwing money at it blindly.
Call a service tech for troubleshooting and testing both pieces.

Thanks for using FixYa - please accept this answer to remove it from the work queue.

:D

Posted on Jul 16, 2009

  • blueextc3221
    blueextc3221 Jul 16, 2009

    You can try the diagnostic in the manual - however that will not reveal if it is the touchpad or control board.

    It is my experience on this model that the touch pad is the culprit in most situations of dancing and erratic lights - especially when there are no errors given on the display.



    There is no test for it but to send it in to maytag for them to check.



    Same with the Control board. You will get all the voltages the service manual states - but the controller is Logic based - not mechanical... a computer diagnostic is what is necessary.



    If they are both under warranty - have them both checked!



  • blueextc3221
    blueextc3221 Jul 16, 2009

    especially - if the machine will wash normally without stopping - is the best indicator the touch panel is bad.

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