Question about Logitech Cordless Mouse

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Got a new laptop, acer 6930, my old mouse worked until some updates were done, so i bought a new Logitech wirelesss mouse,, it says it installed it, but it doesnt work

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  • Tim Yates May 11, 2010

    You know I had the same problems once, threw it away, check devices, make sure that they are connected properly if you are using a USB adapter for Wi-Fi and make sure you have batteries in mouse

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  • 118 Answers

If these updates are logitech based. may be issue with hid driver system.

  1. open the device manager
  2. look for the mouse section
  3. right click on the logitech mouse
  4. update driver (do not start auto updater)
  5. select advanced/install from specific location
  6. then select dont search i will choose a driver.
  7. if you see more then one logitech driver choose hid-compliant device.
  8. mouse should start working uninstall all logitech programs and delete all folders for logitech in the programs folder.
  9. use CCleaner to get rid of any registry entries.

Posted on Jul 17, 2009

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make sure that the connections are right and tight as well. Once you have make sure that then do update your drivers if provided with your mouse and keyboard.

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Make sure that you sync your mouse with receiver if it has it. If you have done so already try new battried and another computer to test the hardware. If fals then RMA it.

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I bought an Acer Aspire 6930 2 weeks ago because my old one has some flaws in the keyboard and some other problems. I picked the Aspire for his possibility to play online games on it. But somehow my old...


...or should i say, i had the same problem. yeah mine is a 6530g which is fairly similar, i had that problem as well until i dumped vista and put xp on it, although i did have some driver issues while doing that but nothing i couldnt figure out or get from the acer website.... and yes acer has been splitting the hard drives into two partitions lately, i have no idea why.... killing vista worked for me so it definitely isnt your hardware, i hope someone gives you some better help soon though.

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Software for Logitech cordless mouseman won't install


MY RECOMMAND YOU TO GO ONLINE TO:

WWW.LOGITECH.COM/DRIVERS

WWW.LOGITECH.COM

FIND TECHN SUPPORT OR THE DRIVERS SECTION AND FIND THE MOUSE DRIVERS AND DOWNLOAD NEW DRIVERS.

*****************************************************8
*************IMPORANT*************************

REMOVE ANY MOUSE DRIVERS, LOGITECH OLD ONE AND ANY MICROSOFT ALSO

GO INTO CONTROL PANEL TO PROGRAMS AND FEATURES AND REMOVE ALL MOUSE DRIVERS AND REBOOT THE SYSTEM.

THEN RE INSTALL NEW DRIVERS AND REBOOT..

ALSO CHECK THE POWER SOURCE OR REPLACE THE BATTERIES BEFORE REINSTALLING THE NEW DRIVERS

THE LAST THING IS TO PUSH ON THE RESET BUTTON ON THE BUTTOM OF THE MOUSE IF IT HAS ONE
UNTIL THE COMPUTER SAYS IT HAS FOUND SOME NEW HARDWARE.

********************************************************

THE SOFTWARE YOU HAVE MAYBE OUT DATED AND WILL NOT WORK UNTIL YOU ACTIVATE IT BY GOING TO THE WEB SITE AND THAN IT WILL ASK YOU IF YOU WANT TO UPDATE.

DRIVERS ARE CORRUPTED SOME HOW AND UNREADABLE

RODGANDYSR

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Hi,

First of all, make sure you test the new mouse in a different USB-port then the old one, this can sometimes force windows to "reinitialize" communications with the mouse.

If this does not work try something of the following:

If you have the Logitech SetPoint software installed:

1)Remove it. *
2)Install it again


If you don't have the Logitech SetPoint software installed:
1)Install it.


Guide to remove the Logitech SetPoint software:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9420


Basic FAQ-KB for the V220:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9376

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