Question about SanDisk Sansa Fuze MP3 Player

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My sansa fuze doesn't turn on... i pushed the play button and the the power thing and it doesnt work any ideas

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  • daisy_chic26 Jul 16, 2009

    how do u remove the battery

  • Darren Nay Jul 18, 2009

    I have the same problem. The battery in the Sansa 4GB is not removable. Any other suggestions? Thanks!

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  • 36 Answers

Remove the battery, for 1 min, install battery, plug it into a USB cable to the computer

Posted on Jul 16, 2009

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1 Answer

My sansa clip is frozen on the blue flower


One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.

References

Fixya.com, http://www.fixya.com/support/t4267400-sandisk_fuze_4gb_locked_lights_will_not

SanDisk, http://www.sandisk.com/products/sansa-music-and-video-players/sandisk-sansa-fuze

Jul 18, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

My sansa fuze is locked and will not play


You need to reset the player --- to reset the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

See these tips posted here on this site --- Sansa Mp3 player frozen? How to reset and
Sansa View: is not recognized by my
Solve your MP3 Player Connection Problem.
How To Download MP3's To My Player.

May 17, 2010 | SanDisk Sansa Fuze MP3 Player

2 Answers

Theres a blank screen after charging mp3 it wont turn off


Press the power and the Play (>||) button together for 20 seconds to reset the unit

Feb 28, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa fuze 4g isn't recognized by computer...won't charge, screen only shows "writing" screen when body of mp3 player is pressed together...any ideas?


When i plug my Fuze in the pc, it turns on, but doesnt charge, and isnt even recongnized by my pc. So i cant put anything on it and it doesnt even show up in device manager.

Dec 26, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa froze when i tried to play a video. it wont come off or on


Hi...try reseting it. To do this, just push up the power button on the right side of the player and hold it up for 15-20 seconds.
it should work after that. Hope this helps.

Aug 11, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My Sansa Fuze Wont Turn On or Charge


Hold down the power button for 30 secconds to a minute, then let go and turn it on again as per normal. This is a built-in reset function.

It seems to happen for me when certain mp3's are played, i think they might be corrupt and the palyer doesnt like them, and so crashes.

Hope this helps!

-DaALC

Jun 20, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

The screen is frozen and I cannot play music and i cannot find the reset button


If your Sansa Fuze MP3 player becomes frozen or unresponsive, you may need to reset the unit.
To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.
If this does not work, I recommend plugging the device into a computer, or charger.

Jun 02, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

I was playing with my sansa fuze video and now i cant get it back on


Most Sansa brand MP3 players will power on by pressing the Play button. Be sure that the player is not locked and the battery is fresh/charged.

May 30, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa Fuze wont work with home stereo


The Sansa doesn't play music through the USB port. You can connect the Sansa to your stereo via the Sansa's headphone jack.

Feb 22, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

My 8Gb Sansa Fuze has just completely died: it won't switxh on at all. The battery had been fully chaged from my laptop and it had just finished playing a track from a playlist. Any ideas?


Same exact problem.....What got it working again was this. Plug the usb cord into computer first. Then while holding the the Fuze's power button in the ON position, plug the cable into the bottom of the Fuze. This was the only thing that worked for me.

Feb 20, 2009 | SanDisk Sansa Fuze MP3 Player

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