Question about LG Vu CU920 Cellular Phone

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I purchased a VU by LG on 2-7-09 and have loved it up till now. On 6-28-09 it started going to the "Insert SmartChip" screen and will only allow emergency phone call. I have removed the battery and chip many times and reinserted them. I have made sure the battery is fully charged, but it continues to come on and go straight to this screen. I put my son's sim card in the phone and it does the same thing. I put my sim card in his phone and it works. I would expect the phone to last way more than 4 months. What can I do? Walmart told me to contact Tech Support. Walter Witcher 903-237-7616 wwitcher@norriscylinder.com Cell phone is 903-241-4791, but cannot be used. I borrowed one of my old phoned for a coupel of weeks, but it was already worn out and not working well enough to be reliable. I need my VU fixed or replaced please.

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Walmart shoulc either repair or replace this phone because it is still under warranty. Return it to them and insist that is their responsibility to repair it.

Posted on Jul 26, 2009

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