Check lines from modem to jack.
Have reset the button, have switched yellow cord.
AT&T is our servicer, called for tech support, they walked me thru process of possible problems. To no avail. Was told most likely
the modem is old and must be replaced.
What do you think? It is over a year old, and we have had several
power outages in my community.
Just had a similar problem yesterday/today. Thought it was the modem(as my phone still worked), but it turned out that AT&T(I have the same modem btw) had confused another costumers order to switch to u-verse with my own account and had put a cancel service order on my internet. Tech guy came out and figured it out.
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