In order to fix that you need to go the search bar and search "my computer" then click on it and right click properties you should now see info on your computer like your processor and it's speed , now you should see a line saying "device manager" click on it , then search sound devices and see if you have any sound drivers if so click install if not simply in Google type realtek audio drivers windows 10 and download and install them.
Hope that helps
Have a great day ; )
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