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Canon ImageRunner 2800 toner buildup

I have a customer with a Canon ImageRunner 2800 that got a serious paper jam in the fuser. I had to remove the fuser and found the paper and paper fragments fused to the fuser cleaning roller assembly. The roller was thickly coated with fused toner and paper fragments. Is this roller supposed to build up toner or is it supposed to carry a charge that keeps the toner from building up on the pressure roller?

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YES this parts is for cleaning purposes to collect toner that was building on the pressure roller .replacement of this assembly is needed if thick toner waste accumulates on the roller

Posted on Jul 16, 2009

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Posted on Jan 02, 2017

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Jam codes should be POD1_NR (paper didn't reach) or POD1_S. (paper on the sensor flag). There's either a buildup of toner on the sensor flag just out of your fuser, a buildup of toner on the guide in the right door, or your fuser needs a rebuild. Or your 'pawls' (pick fingers) on your fuser are stuck, broken, or crooked.

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Either you have a problem with the fuser itself, such as a drive gear problem where the fuser is not turning or the is toner buildup on the fuser entrance plate. The toner buildup is a common problem so I would check that first. The fuser is easy to remove and you just beed to flip it over and look closely at the plates that "guide" the paper into the fuser rollers. Look for any small globs of melted toner that the paper is hitting when it tries to enter the fuser. If you let it cool down first then the toner can usually be chipped away and scraped clean. Then just reinstall.
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IR1600 Service Manual

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1 Answer

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This is the test to determine toner/drum or fuser issue.
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When you hear the paper feed into the machine open the top to stop the machine
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1 Answer

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Hi usually paper jam at paper input area a or transfor section(photo drum area or fuser unit area, so you may try:
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1 Answer

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The film (plastic) film is probably torn from a piece of paper that got jammed between the upper and lower section causing an overtemp lockout condition.
1. Remove left paper door.
2. Remove conector rear plastic(black) and fuser shields(2) screws holding fuser cover shield and unplug (3)connectors,2on the rear and a small one on the front lower right of fuser unit
3. Remove (2) assemlbly mounting screws one at rear and one
on the front sides.
4. remove unit and purchase new complete unit from cannon
5.Installed new fuser by reversing above steps.

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A E002-000 is fixing unit error code. It is a power problem with the fixing unit. When you removed the paper jam did you see any piece of a blackish grey plastic pieces. If so you need to replace the fusing unit and or the upper fixing film..

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