Question about GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Not cold anymore

The freezer takes forever to freeze something and the refrigerator doesn't keep things cold. Cool yes, cold no. Milk goes bad in 2 days.

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  • kermmie30 Jul 18, 2009

    Hello

    Thanks for your reply. It said I had to subscribe to some service in order to get a reply. What ever happened to human intervention? lol

    Yes, in fact there is just a small patch of frost about 6" above the bottom drawer in freezer. We only have one drawer in the bottom of freezer section of the side by side refrigerator.

    In fact, today I decided to defrost the freezer not that I know anything about this or I wouldn't have asked....but I figured maybe that would help...something, whatever the problem is.

    Thanks

    Kim

  • Mike Smith
    Mike Smith May 11, 2010

    Sounds like a defrost problem . Is there frost about 1 foot up on the back wall of the freezer section ?

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  • GE Master
  • 4,654 Answers

You will need to unplug refrigerator and remove the rear panel in back of the freezer. Look to see if the evaporator coils are frozen over and if yes defrost with a hair dryer. Look at the bottom of the evaporator and you will see a defrost heater. Some have a glass tube on outside. Look to see if the heater is burned out. Then let me know what you find, Thanks, Sea breeze

Posted on Jul 19, 2009

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