Question about SanDisk Sansa MP3 Player

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When i connect sansa to comp.... a square blur image appears...and also im not able to play songs... when i switch it on sandisk logo appears and goes...

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  • 728 Answers

First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

Posted on Jul 22, 2009

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1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
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if that doesnt fix your problem try this...

1 connect your sansa to comp via usb cable
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You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
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