If you forgotten password to your HTC you can reset it at this link https://www.htcsense.com/password/forgot but if you want to unlock it for other networks try the online unlocking https://www.mobileunlocked.com/htc I have unlock my HTC for 15 minutes.
Typically, you turn the phone off the turn it back on holding the volume button down along with the power button, and it will give you an option to go back to factory. Know way I know of to retrieve your password. If you reset it, you will lose all your data and apps.
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