Question about Yahoo Mail

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I have not been able to view my mail since yesterday. I can sign in and see the preview of my e-mail, but when I try to open it, I get a blank page that say "Done" at the bottom. I've used a laptop with two different wireless set-ups and I've used two different desktops with direct connection to DSL. The only way I have been able to view my e-mail is on an iphone.

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Are you using yahoo classic or beta. Using beta is one way to cause this, it has problems one in a while. First I would try using a different web browser and see if you can get into it. Try Firefox, Internet Explorer, and/or Opera which are all readily available. Since your iphone uses a different way of viewing web pages, it isn't experiencing this problem even if you are using classic.

You can also try going through the following yahoo link which takes out all the frills http://new.m.yahoo.com/?_tsrc=&_refer=rawfront&_intl=us&_lang=en&_ym=1

If that still doesn't work, then try going through www.mail.yahoo.com
But before going there - sign out of all your Yahoo applications; delete all your cookies, all your offline content, etc. Now go to the www.mail.yahoo.com. log in with your normal username and password. You will get a screen asking if you wish to change to the new Yahoo beta version. Choose NOT to do this. Another screen will open asking if you want to check out the new Yahoo shortcuts. Ignore, and click on the button that says Go to my mail (or similar). You will now go to the classic version of yahoo mail and will be able to access as like before the beta version. Let me know how this turns out.



Benjamin

Posted on Jul 16, 2009

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