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Can't clear paper jam

I receive a paper jam error. I removed all of the paper and there is nothing stuck. A small cotter pin fell out of the machine and now the little paper lock lever does not work. I cannot get the problem cleared.

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  • 175 Answers

You're going to have to have a regular technician look at it, it would be impossible to troubleshoot without seeing it. Sorry.

Posted on Jul 17, 2009

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Paper jam on screen will not reset


To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

Refer the below link for the steps to remove any ripped paper remaining inside your Brother machine:

still receive the error message Paper Jam after removed the jammed paper...

Apr 22, 2014 | Brother International Brother MFC-J4510DW

2 Answers

I own a ML-2525/XAA and have a blinking light on the right hand side of the unit. It looks like: <--->/(a triangle with an explanation mark inside it.


Per your user manual, here is a list of all the LED status':

Jam (b-error.png)

Orange

On

A paper jam has occurred. (See Clearing paper jams.)

Online/Error (b-online.png)


Off

  • The machine is off-line.

Green

On

  • The machine is in power saver mode.

  • The machine is on-line and can receive data from the computer.

Blinking

  • When the LED slowly bilnks, the machine is receiving data from the computer.

  • When the LED rapidly blinks, the machine is printing data.

Red

On

  • The cover is opened. Close the cover.

  • There is no paper in the tray. Load paper in the tray.

  • The machine has stopped due to a major error.

  • Your system has some problems. If this problem occurs, contact your service representative.

  • A toner cartridge has almost reached its estimated cartridge life[a]. It is recommended to replace the toner cartridge. (SeeReplacing the toner cartridge.)

Blinking

  • A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared, the machine resumes.

  • Small amount of toner is left in the cartridge. The estimated cartridge life[a] of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner. (See Redistributing toner.)

Feb 28, 2011 | Samsung ML 2525 BW laser Printer

2 Answers

I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

Jun 02, 2010 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Paper jam and still won't print


Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Aug 15, 2009 | Brother Office Equipment & Supplies

3 Answers

Canon imageclass mf6530 paper jam error wont go away


check where that u removed the paper and see if one of the sensors is stuck or out of place. also look for a piece of paper. you may have to get a flash light to see better

Aug 05, 2009 | Canon imageCLASS MF6530 Monochrome Laser...

1 Answer

ERROR: Paper Output Jam


HI i just recently 5 min ago fixed this problem.....I tried for days. Most likely something like in my case a small bobby pin fell in the back tray and went into the machine. Some people turn the machine upside down and shake it to get whatever it is out.. nothing fell out of mine when i tried this.. I had to take off the left side of the machine panel ,,,2 screwss in the back and pry down and outward there are 2 screws in the front as well under the silver corner push downward on edge.
I held a piece of paper in front of the front roller and revese fed it into the machine by turning the exposed "wheel " on the left side. You have to guide it through lift up top to see in there as the paper goes under the white rollers. At this point the paper may jam so look inside top at the white rollers about an inch from the right there is a small rectangle shaped hole in there is a black plastic part that part needs to be lifted with a paperclip so the paer can be feed under it,,,,at that point is when the paper i was reversing pushed out a bobby pin.....now mine works great again......main thing here is there mostlikley is something clogged in there,,blocking the paper.........also check you paper that gets stuck my paper kept having a bend in it where it jammed and thats where the pin was in there.

Sep 24, 2008 | Canon PIXMA MP470 All-in-One Printer

2 Answers

Hp C5280 Paper Jam error - no paper + component fell apart


I am having a similar problem. An33651759-359a-4c42-a15c-e9b8d80fcfba.jpgyone know where this piece belongs? It came out when I cleared my millionth paper jam!

Sep 09, 2008 | HP Photosmart C5280 Printer

2 Answers

Clearing an error


well, one of two things have happened, 1. you haven't removed all of the jammed paper, maybe you left a small piece of a piece of paper or you may bent or broken your paper jam sensor. go through the paper path very carefully and check both things.

mikey

Mar 14, 2008 | Sharp UX-B20 Plain Paper Inkjet Fax

3 Answers

Document, Jam???


Hey I figured it out. On the top where you insert paper into the automatic document feeder you will notice a small switch. When paper is set in the tray the switch is pressed down. I noticed on mine that the switch had become stuck down. I just used a small push-pin and popped it up. Error message went away.

Feb 01, 2008 | Brother MFC-8460N All-In-One Printer

2 Answers

Paper jam error


Check rear door for paper fragments check paper jam sensors ussally one front middle and rear make sure they arn't stuck, model make?

Oct 16, 2007 | Office Equipment & Supplies

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