Question about Sony Cyber-shot DSC-W55 Digital Camera

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Problem with lens

Whenever i turn on my sonycybershot dscw55 the camera lens pops in and out frequently around 4 times ,after this the camera instructs to turn the power off and on but the problem still persists, now i am unable to use my camera.

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Holding the camera with one hand, gently tap it against a table or desk with the power on. The lense should retract after a couple of taps and work normally after that. It worked for me and I have seen this solution posted at other sites.

Posted on Sep 13, 2009

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Hi!
It's stuck focus. Contact your local Sony service center, but if they ask too much, you can contact me at toms.safranovs@gmail.com and I will give you a good price.
I work in Sony service center.

Tom

Posted on Jul 29, 2009

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Posted on Jan 02, 2017

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1 Answer

Lens error


The problem usually happens because dirt or sand get into the lens mechanism. But it seems that more and more people are showing, who took great care of their camera, and still started having trouble.


Here is how to fix it.
Before trying any of the suggestions, make sure your Camera has fresh batteries in it.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

I hope this helped you. Thank You for using FixYa

Jan 09, 2011 | Canon PowerShot SX10 IS Digital Camera

6 Answers

Lens error and green light flashing


Greetings,

power related issue.

check your batteries - charge or new

fxnlogo_s.png Technical Support, Instructions & Repair Service

Jun 23, 2008 | Casio EXILIM ZOOM EX-Z60 Digital Camera

1 Answer

E18 error message


I found this on cnet.com Hope it helps.

E18 quick fix

I'm sure that every1 looking at this right now would love to be able to do a quick fix for the dreaded E18 error. Well, I have fixed mine several time in less time that it takes to take a picture. So here it is: This error occurs when the lens is "stuck" or not extending "straight". The error can happen in 3 ways: either when the lens wont "come out", or "comes out" and then retracts, or does not retract at all. Mine did all of these at one stage or another.
1) If the lens doesn't extend at all or it extends, but then retracts again, do as follow:
Turn the camera off. Place the camera on it's back with the lens facing up and have a look at the "spacing" between the lens and the lens housing. You'll probably notice that the gap is NOT EVEN all the way around. To fix this, simply -VERY GENTLY- press down on the side where the gap is the biggest. You will hear a "click" as it pops back in place. Try powering it back on.
2) If the lens is extended all the time and won't retract at all, do as follow:
Turn the camera off. Take the camera in one hand and with the other gently, in turn, take the two part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will once again hear a little "click" as it pops back in place. Power the camera on.
This has worked for me many times and it seems to happen when the camera has been carried around and possible had a little knock. I hope this is of help to someone else.

Jan 05, 2011 | Canon PowerShot A95 Digital Camera

2 Answers

When i turn my sonycybershot camera on the lens pops out then it just goes in slowly and comes out again and it just does that about 5 more times before a error message that says "power off and on again"...


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Sep 06, 2010 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Dear Sir, I have SONY DSC W-55 series camera. Whenever I turn on the camera its lens tries to adjust and always displays a message for turning off and turn on again.


This is usually caused by impact damge to the lens barrel or sand/grit ingress.Quik turn on the camera let the lens try to adjust.Then remove the power with the lens extended as far as it will go. Hold the camera up and check if the front of the lens is exactly parallel with the camera housing. If it is skew you can try gently pulling on the inner barrel which(If your lucky) will pop back into the correct cam.

Mar 11, 2010 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Lens error, restart camera.


I had the same problem with my powershot and with the batteries going bad super fast. The way to fix it is to empty your memory card of all pictures then put it back in the camera blank. That should take care of the problem and should pro;long your battery life as well.

Aug 25, 2009 | Canon PowerShot A710 IS Digital Camera

1 Answer

Sony dscw55


Hi, The lens requires manually resetting. If you are in the U.K I can help you out.
p.m at kiddo242@hotmail.com

Aug 07, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Cannon SD300


hi innasha,

try the following:

make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes,then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and drycompressed air (20 lbs) set the tip between the lens turret and thecamera body and turn on the air while moving the tip around the lens.It should remove all dust and sand. Turn the camera on and it shouldfunction fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but veryoften in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

there is a guide to dismantle it with pictures: try it:

http://www.fixya.com/support/t102982-e_18_problem

good luck!

Dec 27, 2008 | Canon IXUS V2 Digital Camera

1 Answer

Ixus 70 dropped in sand, lens error & won't close


hi jasperke,

try the following:

make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes,then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and drycompressed air (20 lbs) set the tip between the lens turret and thecamera body and turn on the air while moving the tip around the lens.It should remove all dust and sand. Turn the camera on and it shouldfunction fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but veryoften in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

there is a guide to dismantle it with pictures: try it:

http://www.fixya.com/support/t102982-e_18_problem

good luck!

Dec 15, 2008 | Canon IXUS V2 Digital Camera

3 Answers

Lens stuck


Here is how I fixed this problem. I grasped the lens around the base (larger part) like you would if you were going take off a beer bottle cap.

Very gently while sliding my thumb and index finger around the lens, I rocked it back and forth. DO NOT TRY TO TWIST OR PUSH,.....It felt like it "popped" back on track.

My assumption was it was probably hit from the side, and could not retract, once it was rocked back on track, it worked fine. It felt like it loosened a tiny bit as well.

Good luck.

Nov 26, 2007 | Polaroid I533P Digital Camera

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