Whenever i turn on my sonycybershot dscw55 the camera lens pops in and out frequently around 4 times ,after this the camera instructs to turn the power off and on but the problem still persists, now i am unable to use my camera.
Holding the camera with one hand, gently tap it against a table or desk with the power on. The lense should retract after a couple of taps and work normally after that. It worked for me and I have seen this solution posted at other sites.
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300 Answers
Re: problem with lens
Hi!
It's stuck focus. Contact your local Sony service center, but
if they ask too much, you can contact me at toms.safranovs@gmail.com
and I will give you a good price.
I work in Sony service center.
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The problem usually happens because dirt or sand get into the lens mechanism. But it seems that more and more people are showing, who took great care of their camera, and still started having trouble. Here is how to fix it. Before trying any of the suggestions, make sure your Camera has fresh batteries in it.
1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.
2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.
4) Try forcing the camera lens:
Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.
If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.
Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.
I'm sure that every1 looking at this right now would love to
be able to do a quick fix for the dreaded E18 error. Well, I have fixed mine
several time in less time that it takes to take a picture. So here it is: This
error occurs when the lens is "stuck" or not extending "straight". The error can
happen in 3 ways: either when the lens wont "come out", or "comes out" and then
retracts, or does not retract at all. Mine did all of these at one stage or
another. 1) If the lens doesn't extend at all or it extends, but then
retracts again, do as follow: Turn the camera off. Place the camera on it's
back with the lens facing up and have a look at the "spacing" between the lens
and the lens housing. You'll probably notice that the gap is NOT EVEN all the
way around. To fix this, simply -VERY GENTLY- press down on the side where the
gap is the biggest. You will hear a "click" as it pops back in place. Try
powering it back on. 2) If the lens is extended all the time and won't retract at all, do as follow: Turn the camera off. Take the camera in one
hand and with the other gently, in turn, take the two part of the lens and
gently move it round in a circular movement. Do so with both sections of the
lens. You will once again hear a little "click" as it pops back in place. Power
the camera on. This has worked for me many times and it seems to happen when
the camera has been carried around and possible had a little knock. I hope this
is of help to someone else.
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
Use
these at own risk as it may further damage the camera.
Firstly ,
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
Try gently
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
Another
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
your hand.
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
This is usually caused by impact damge to the lens barrel or sand/grit ingress.Quik turn on the camera let the lens try to adjust.Then remove the power with the lens extended as far as it will go. Hold the camera up and check if the front of the lens is exactly parallel with the camera housing. If it is skew you can try gently pulling on the inner barrel which(If your lucky) will pop back into the correct cam.
I had the same problem with my powershot and with the batteries going bad super fast. The way to fix it is to empty your memory card of all pictures then put it back in the camera blank. That should take care of the problem and should pro;long your battery life as well.
make sure your Canon has fresh batteries and it is in recording mode.
1) Remove the batteries from the camera, wait for a couple of minutes,then put them back in and turn the camera on.
2)
Try compressed air. With a fine tip blow off gun and drycompressed air
(20 lbs) set the tip between the lens turret and thecamera body and
turn on the air while moving the tip around the lens.It should remove
all dust and sand. Turn the camera on and it shouldfunction fine.
3)
Another method is to tap the padded USB cover part on a hard surface,
for example, a desk. It sounds so simple, but veryoften in works.
4) Try forcing the camera lens:
Turn
off the camera. Place it on the back with the lens facing up and take a
look at the spacing between the lens and the lens housing. If you
notice that the gap is not even all the way around the lens, the
problem should be easy to fix. This type of a problem usually occurs if
the camera was dropped while the lens was extended.
Simply -
VERY GENTLY - press down the lens on the side where the gap is the
biggest. You should hear a "click" as it pops back into place. Try
powering the camera back on.
If the lens doesn't extend at all
or it extends, and then retracts again, do the following. Turn the
camera off. Take the camera in one hand and with the other gently take
one part of the lens and gently move it round in a circular movement.
Do so with both sections of the lens. You will hear a "click" as it
pops back in place. Power the camera on.
Another version of
this fix would be to pull and twist on the largest ring of the lens
while turning the camera on. Listen for a "click". If at first the
focus seems to be off, turn the camera on and off and take lots of
pictures, close ups and distance. Focus should slowly start improving.
there is a guide to dismantle it with pictures: try it:
make sure your Canon has fresh batteries and it is in recording mode.
1) Remove the batteries from the camera, wait for a couple of minutes,then put them back in and turn the camera on.
2)
Try compressed air. With a fine tip blow off gun and drycompressed air
(20 lbs) set the tip between the lens turret and thecamera body and
turn on the air while moving the tip around the lens.It should remove
all dust and sand. Turn the camera on and it shouldfunction fine.
3)
Another method is to tap the padded USB cover part on a hard surface,
for example, a desk. It sounds so simple, but veryoften in works.
4) Try forcing the camera lens:
Turn
off the camera. Place it on the back with the lens facing up and take a
look at the spacing between the lens and the lens housing. If you
notice that the gap is not even all the way around the lens, the
problem should be easy to fix. This type of a problem usually occurs if
the camera was dropped while the lens was extended.
Simply -
VERY GENTLY - press down the lens on the side where the gap is the
biggest. You should hear a "click" as it pops back into place. Try
powering the camera back on.
If the lens doesn't extend at all
or it extends, and then retracts again, do the following. Turn the
camera off. Take the camera in one hand and with the other gently take
one part of the lens and gently move it round in a circular movement.
Do so with both sections of the lens. You will hear a "click" as it
pops back in place. Power the camera on.
Another version of
this fix would be to pull and twist on the largest ring of the lens
while turning the camera on. Listen for a "click". If at first the
focus seems to be off, turn the camera on and off and take lots of
pictures, close ups and distance. Focus should slowly start improving.
there is a guide to dismantle it with pictures: try it:
Here is how I fixed this problem. I grasped the lens around the base (larger part) like you would if you were going take off a beer bottle cap.
Very gently while sliding my thumb and index finger around the lens, I rocked it back and forth. DO NOT TRY TO TWIST OR PUSH,.....It felt like it "popped" back on track.
My assumption was it was probably hit from the side, and could not retract, once it was rocked back on track, it worked fine. It felt like it loosened a tiny bit as well.
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