Question about Pitney Bowes 9920 Plain Paper Fax

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Cannot recieve faxes but i can send them

I have an HP Office jet J3680 i have configured the fax in the wizard setup, I can send faxes but i cant recive them. this all in one printer containe also a phone which doesn't ring if someone calls but if i pic up i can talk with the caller.
I have tried every troubleshooting and called the support of HP which cannot help it self with a bad client support and no result

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1 Answer

It is set on "manual receive" rather then "automatic receive"....check your "reception mode" settings and set it properly

Posted on Jul 21, 2009

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Posted on Jan 02, 2017

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How do I receive a Fax on a J3680




1- Connect the telephone cable shipped with the printer to LINE-1 of printer and telephone wall jack
2- On printer press Setup(wrench) button >>>> select Advanced Fax Setup >>>> select ECM (error correction mode) >>>> select "off" >>>> press OK
3- On printer press Setup(wrench) button >>>> select Advanced Fax Setup >>>> select Fax Speed >>>> select "slow" >>>> press OK
4- On printer press Setup(wrench) button >>>> select Basic Fax Setup >>>> select Rings to Answer >>>> select 6 >>>> press OK
5- Make sure auto-answer is turned on.
6- Request a friend to send you a fax

Wish for all success..

Dec 22, 2010 | HP Officejet J3680 Multifunction Printer...

1 Answer

I would like to have the device print a Fax Confirmation for all fax sent and received. HP Officejet J4680 All-In-One


Hi,

Follow the steps below to enable the Fax confirmation on Sent and recieved.

On the printer :
  1. Press Setup (c01461502.gif ).
  2. Press the right arrow button (c01185072.jpg ) to select Print Report , and then press OK .
  3. Press the right arrow button (c01185072.jpg ) to select one of the following options:
    • On Fax Send: Print a confirmation page every time you send a fax.
    • On Fax Receive: Print a confirmation page every time you receive a fax.
    • Send & Receive: Print a confirmation page every time you send or receive a fax.
  4. Press OK .

Thank you for contacting FixYa


*Please rate this solution with Thumbs Up

Nov 24, 2010 | HP J4680 Office Jet All-In-One Printer

1 Answer

Help! My mother has a nearly new HP Office Jet Printer/Fax J3680 which was working perfectly for several months until a few days ago. Nothing changed inside the house that we can determine: nothing was...


Hello there, Suggest you confirm the phone line (The one going to the wall...) is plugged into the phone line port labeled -1-Line- and not -2-Ext- 1-Line is the outer most one of the two on the back of the machine.

If it's in the wrong port the device to act in the manner you discribed.

Thumbs Up!
RAy

Jun 05, 2010 | HP Officejet J3680 Multifunction Printer...

1 Answer

HP USB Modem does not break dial tone


If the information connected to your post is all correct (56k V90 usb), and you are using one line for both the internet and the fax, you should hang up from the internet before you try to dial out the fax.

You have not indicated your PC model, so I don't know what operating system you are using. For XP and newer versions, you have to set up and configure the fax using the wizard or configuration software. If you have not done that yet, you need to.

In xp, go to start, Programs , Accessories , Communication , Fax , and then click Fax Console.

You said your computer is new. Win 7 and Vista are much the same:

1.Click the Start button , click All Programs, and then click Windows Fax and Scan.

2.At the bottom of the left pane, click Fax, and then click New Fax on the toolbar to launch the Fax Setup wizard.

3.Click Connect to a fax modem and follow the instructions.


You also need to make sure that your fax/modem is correctly listed in the control panel. In XP, start, control panel, printers and devices. If you do not have a fax printer listed, you need to "install a local fax printer."

The installation wizard should work in both OS without much trouble. If you do have difficulty, Microsoft and adobe both have "virtual printers" you can use. Look in Microsoft office or online.

Also check control panel of 7 to make sure that your modem and fax are listed correctly. Thanks for using Fixya.


Jan 01, 2010 | HP (56K V90 USB) Modem

2 Answers

Hp4300 series disc won't work with my new hp window vista computer my printer is a 4315v


Please perform the steps given below and check if yuo are able to fax

1. Open a MS Word Document.
2. Click File -> Send to -> Recipient using a fax modem.
3. Follow the instructions given in the fax wizard. Ensure that you select the HP all-in-one as the fax program.
Now check whether you are able to send the fax.

OR

Try setting up the Fax once again

=== Fax Setup wizard ===
- Double-click on the HP Solution Center to open it.
- Go to Settings --> Fax Settings & Setup --> Fax Setup Wizard.
Complete the fax setup wizard and then, try to fax

Vishwanath V U

May 19, 2009 | HP Officejet 4315v All-In-One InkJet...

1 Answer

I can send faxes from HP Office Jet J5780 but can"t receive them


try to check the fax recieve settings don't enable the junk fax option and change the paper size to A4

Jan 27, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

I want to know how to recieve the fax conformation hp office jet pro l7590


Hi va707ejo,
Press Setup and select Print report.Then select fax confirmation and choose the option which yiu would like..
Thank U

Jan 13, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Faxes office Jet K60


You have to have either a dedicated phone line just for the fax --or-- pay your phone company approximately $2 a month for a service called Distinctive Ringtone. This service will ring a certain way when you have an incoming fax. You will then configure your fax machine to pick up when this distinctive rington is heard. The ringtone is usually two or three quick rings. Your fax machine's settings will have this setting.

Unfortunately, you can't just plug your fax machine into your phone line and start sending/receiving faxes. Look through your fax machine's manual regarding the distinctive ring service. Good luck!!

Oct 01, 2008 | HP OfficeJet k60 All-In-One InkJet Printer

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