How to fix C3100 Scanner carriage problem ? - Kyocera Office Equipment & Supplies

Error
C3100

Description

Scanner carriage problem The home position is not correct when the power is turned on or at the start of copying using the table.

Causes

Poor contact in the connector terminals. Defective scanner PWB. Defective scanner home position switch. Defective scanner motor. The mirror frame, exposure lamp, or scanner wire is defective.
Also clean well the optics with wet cloth you can be helped

Scanner carriage error

The home position is not correct when the power is turned on, at the end of a reading process of the table and document processor.

C3100 Scanner carriage problem
The home position is not correct when
the power is turned on or at the start of
copying using the table.
Poor contact in the
connector terminals.
Check the connection of connector YC4 on
the scanner PWB and the connector on the
scanner home position switch, and the continuity
across the connector terminals. Repair
or replace if necessary.
Defective scanner
PWB.
Replace the scanner PWB and check for
correct operation.
Defective scanner
home position
switch.
Replace the scanner home position switch.
Defective scanner
motor.
Replace the scanner motor.
The mirror frame,
exposure lamp, or
scanner wire is
defective.
Check if the mirror flames and exposure
lamp are on the rail. And check the scanner
wire winds correctly.
took this from a diffirent kyocera copier but it will be the same scanner related code

Check to see if the scanner lock is on lock position.. If it move to unlock C3100 Scanner carriage problem The home position is not correct when the power is turned on or copying the document placed on the contact glass.

C3100 Scanner carriage problem
The home position is not correct when
the power is turned on or at the start of
copying using the table.
Poor contact in the
connector terminals.
Check the connection of connector YC4 on
the scanner PWB and the connector on the
scanner home position switch, and the continuity
across the connector terminals. Repair
or replace if necessary.
Defective scanner
PWB.
Replace the scanner PWB and check for
correct operation.
Defective scanner
home position
switch.
Replace the scanner home position switch.
Defective scanner
motor.
Replace the scanner motor.
The mirror frame,
exposure lamp, or
scanner wire is
defective.
Check if the mirror flames and exposure
lamp are on the rail. And check the scanner
wire winds correctly.

C3100 is a scanner carriage problem... The error code indicates that the "home signal" is not reaching the main board in the required time; The problem could be a bad board, bad motor or something mechanical...

Keeping it simple: look through the copy glass; there are two main parts or carriages. The first part is the assembly with the lamp and single mirror. The second part is the assembly with two mirrors. Both of these *ssemblies ride on rails and are connected to each other by a system of cables and pulleys. When unboxed, the KM3035 has 3 yellow screws on the upper left cover that lock the scanner assembly to prevent damage during transit... were these screws removed? Does the scanner assembly move at all when you power the machine on? Look through the copy glass: the scanner cables should be seen connected to the carriages and going around the pulleys; the cables should not be loose or laying on the deck. The home sensor might not be visible to you if the both carriages are in the way, but it is a small black object with two projections. A flag on the carriage slides between the gap created by the projections (this is the home position). Looking through the glass, the sensor is located at the left rear corner and it should not be hanging or tilted.

c3100 is an error associated with the scanner carriage. open your document feeder and check if the carriage cables are OK.

C3100 Scanner carriage problem

• The home position is not correct when the power is turned on or copying the document placed on the contact glass.
Poor contact of the connector terminals.
Defective scanner home position switch.
Defective engine PCB.
Defective scanner motor.
This copier may need a service adjustment. The problem could be something as simple as a switch not being in home position. Please troubleshoot accordingly. Unplug device when troubleshooting.You should also troubleshoot it by looking to see if anything is blocking or stuck causing the carriage to not go into position.

C3100 Scanner carriage problem
The home position is not correct when
the power is turned on or at the start of
copying using the table.
Poor contact in the
connector terminals.
Check the connection of connector YC4 on
the scanner PWB and the connector on the
scanner home position switch, and the continuity
across the connector terminals. Repair
or replace if necessary.
Defective scanner
PWB.
Replace the scanner PWB and check for
correct operation.
Defective scanner
home position
switch.
Replace the scanner home position switch.
Defective scanner
motor.
Replace the scanner motor.
The mirror frame,
exposure lamp, or
scanner wire is
defective.
Check if the mirror flames and exposure
lamp are on the rail. And check the scanner
wire winds correctly.

took this from a diffirent kyocera copier but it will be the same scanner related code

C3100 Scanner carriage problem

• The home position is not correct
when the power is turned on or copying
the document placed on the contact
glass. Poor contact of
the connector terminals.
Defective scanner
home position
switch.
Defective engine
PCB.
Defective scanner
motor.