Question about HP (dc197x) CD-RW/DVD-ROM Combo Drive

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I have a similar kind of problem...

I have LG MyPC with Windows XP installed in it....
one day i was not able to find my CD Drive in MY Computer FOlder....
it isn't visible in it....other drives are visible n working..............
i m able to open and close my CD ROM but no CD/DVD works
i tried to open the Device manager(My Computer>properties>Hardware>Device Manager) But when i open it a message comes:- "MMC will not run with a version of internet explorer earlier than Internet Explorer 5.5"
but i have the latest Internet Explorer8 installed....
i have Safari,Internet Explorer 8,Mozilla Firefox 3.......
pls solve my problem

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Hi,

Thanks for coming to FixYa, The problem you have is either a well documented software problem or a failing drive.

Click the below link, then scroll down and click the "Fix It" button. Follow the onscreen instructions, restart when it's done and see if your drive re-appears. If it does, you're done, if it doesn't work then your drive is most likely failed and you should replace it.

www.microsoft.com/kb/341060/

Hope this helps FixYa,


Chris

Posted on Jul 18, 2009

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Posted on Jan 02, 2017

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Can't install windows on FSB 800 motherboard its showing no hard disk installed in your computer but showing in the bios kindly help


If you are installing XP on a SATA hard drive then -

The problem is that XP installation CD does not have a SATA driver, unless you have a SATA drive on a disk etc. and can install the driver when XP asks for a hard drive driver then, XP cannot detect the hard disk and therefore won't install XP. The FIX. Go into the BIOS and disable the SATA drive (enable IDE emulation), this will make XP think it is a IDE/PATA hard disk. Then you can install XP normally. When Windows has been installed then install all the device drivers (including the SATA driver), then shut down and boot up and got into the BIOS and enable the SATA drive.

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Hi neil720...

Installing the external CD Player...
You will go and start up and install Windows XP by doing he following:
Plug in your external CD drive, and let windows install it into the system...
Once the CD is ready to go, shut down the computer.
***************************************************************************************
You will first need to format your hard drive, I will give you instructions on how to do that.

1...To format your hard drive and install XP:
To set you computer back to factory fresh settings you will need to format the hard drive and install the XP operating system and the drivers.

1.Format the hard drive:
You do this by double left clicking on "My Computer",then double left click the main drive (normally C drive).
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You will now insert the CD's into your external CD player starting with #1 first and continuing until all has been installed.
After all has been installed, shut your computer off and restart.
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My Western Digital Scorpio Blue 250GB on my Dell Inspiron 9300 lost its boot sector 4 times during the last 6 months. Reinstalled Windows XP every time and then its working for a few weeks and lost it...


Instead of installing Windows XP every time, you can just restore your boot sector in the Windows XP Recovery Console. Here's how to get to the Recovery Console:

1. Put your Windows XP CD into your computer. Restart your computer and boot into the CD (a message should display "Press Any Key to Boot" or something similar). If you cannot boot into the CD, you will need to adjust your BIOS setting to use the CD drive as the first boot priority.

2. After the CD is finished loading, press "R" to go into the Recovery Console.

3. When prompted, enter the administrator password. If there's no password, just hit enter

4. Then enter "fixboot [drive]" (without quotations) where [drive] is the hard drive Windows XP is installed.

For example: fixboot c:

5. Type "exit" and Enter to escape the Recovery Console and restart your computer

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  1. Configure the computer to start from the CD-ROM or DVD-ROM drive. For information about how to do this, see your computer documentation, or contact your computer manufacturer.
  2. Insert the Windows XP CD-ROM into your CD-ROM or DVD-ROM drive, and then restart your computer.
  3. When you receive the "Press any key to boot from CD" message, press a key to start your computer from the Windows XP CD-ROM.
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  5. If you have a dual-boot or multiple-boot computer, select the installation that you have to use from the Recovery Console.
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  7. At the command prompt, type bootcfg /list, and then press ENTER. The entries in your current Boot.ini file appear on the screen.
  8. At the command prompt, type bootcfg /rebuild, and then press ENTER. This command scans the hard disks of the computer for Windows XP, Microsoft Windows 2000, or Microsoft Windows NT installations, and then displays the results. Follow the instructions that appear on the screen to add the Windows installations to the Boot.ini file. For example, follow these steps to add a Windows XP installation to the Boot.ini file:
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      Note The instructions that appear on your screen may be different, depending on the configuration of your computer.
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Hi,

It is possible that your hard drive is a SATA and therefore not readily readable by 98, XP but surprised not even by Vista. In any case, since you would still prefer to run XP (due to other software compatibility issues), pls press F6 when prompted by the XP installer. Additionally, you would need to have ready in a floppy the appropriate SATA drivers for your motherboard. They maybe downloaded from the motherboard manufacturer's website or possibly in the installer/driver CD that came with the PC.

Other than the above, it is also possible that you may have some issues with the availability of XP drivers for the other devices for that computer specially if it is branded.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

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