Question about HP Officejet J5780 All-In-One InkJet Printer

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Uncleared print job HP J5780 I'm pulling my hair out trying to print to my HPJ5780. With a failed manual duplex job, I tried to delete the print job from the queue. It came up fine as deleting - however got stuck. I've tried rebooting the computer and turning the printer on/off (nothing showing as being there on the printer). The print dialogue box shows the job still as deleting - and it is stopping subsequent print jobs from printing - however in all other respects it doesn't seem to recognise that there is a print job there and being deleted! What can I do!

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Try stopping the print spooler service and canelling all the documents.

The Windows Print Spooler is a Windows XP "Service". You can start/stop it via the following steps:

  1. Click on the Start button
  2. click on Run
  3. enter "services.msc" without the quotes and press Enter
  4. Scroll down to Print Spooler
  5. Single-Click on Print Spooler
  6. The details will open in the middle of the window.
    • It probably shows Start -- if so, Start it.
    • If it shows Stop and Restart, I suggest Stop it, then Start it.

Posted on Aug 15, 2009

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Posted on Jan 02, 2017

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You may have the Mirror image turned on.

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http://h71016.www7.hp.com/html/interactive/j5780/model.html?jumpid=in_r2910_3d/PDI/j5780%7Cshowcase%7Cflash

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