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Unfortunately it sounds like you're keyboard is malfunctioning and the only permanent fix is to replace the keyboard. In the mean time, since you are unable to do so, I would suggest using the touch pad to manipulate the scroll bar for the faster scrolling. For more control you could use a USB mouse with the laptop which would give you a scroll wheel. (I personally use a Wireless Mouse with my laptop because I find touch pads don't react they way I would like my mouse to use)
go to the control panel > mouse and pointing devices > go to device settings tab > highlight the touchpad listed and click on settings > look half way down the list where it say "scrolling" click on that and make sure both vertical and horizontal scrolling is checked. If it is and the scrolling still doesn't work,
go to control panel > device manager > scroll down to mouse and pointing devices > highlight the touchpad and disable it > wait 45 seconds, then re-enable it > hit apply and ok. Reboot
you may be able to fix this by going to control panel and then mouse settings
you also may want to check your driver by right clicking my computer properties hardware then device scroll down till you find your mouse thrn right click and update driver
No, your touch pad is perfectly fine. The scroll function is controlled by software. A driver may have gotten erased. This is usually no big deal. You can download the driver off the internet. Where it is, I don't exactly know. Post again with the model of the compter and ask for someone who can tell you where to get the driver.
I figured it out! The same exact thing happens to me.
To fix the problem:
When you exit full screen mode, click your mouse on your internet page to make sure you are actively on that page, then hit the space bar twice. I have been using this method for a week now, and it solves the problem every time!! I hope this helps you!