Question about LG WM2487H Front Load Washer

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Wm 2487H. My machine is off balance and shake the house terribly bad. It also has a metalic scraping sound sometimes when the drum spins. I just purchased my LG washer and dryer a couple of months ago. I keep thinking I need to turn the leg level to balance the drum but that has not seemed to fix the heavy vibration.

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  • live455 May 11, 2010

    Did you remove your 4 shipping bolts on the back of the machine?

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Starting in November 2008--LG introduced "square door" model washers.
These washers will (unlike round door models) perform very well on wood floors.
If the WM2487 washer is on a wood floor--even a tiled wood floor--it will be near impossible to get smooth spin performance.
Some homeowners have had success by adding two layers of 3/4 inch wood under the washer AND dryer.
The following steps were taken:
1) Remove washer & dryer
2) Cut & remove any floor covering (bare wood)
3) Locate floor joists with a stud-finder & mark locations at the edge of the flooring--allows finding the joist locations after 3/4 sheet is laid to floor.
4) Add wood glue to floor
5) Place 3/4 inch wood sheet to floor & drive screws thru wood into joists (as many scews as deemed necessary to fully & completely compress wood sheet to existing floor
6) Add wood glue to 1st wood sheet
7) Place 2nd 3/4 inch wood sheet on top of 1st wood layer and drive screws into floor joists.
8) Add molding if desired
9) Re-install washer & dryer and level.
10) Add one heavy towel into washer tub & close door ( this will mimick an off-center load)
11) Press power "on" button
12) Press "Spin Speed" button & select high speed spin option
13) Press "Start" button
14) When * 9 minutes remaining * is displayed--use the flat wrenchette that comes with every LG washer to "tweak" the adjustment of the front leveling legs. This will allow for "fine tuning" adjustment of the front leveling leg(s) to eliminate vibration / noise during the spin cycle. The rear leveling legs DO NOT need further adjustment.
NOTE: Those with pedestals--check the front leveling legs on the washer and on the pedestals (front only) during spin.

Posted on Jul 26, 2009

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Posted on Jan 02, 2017

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1 Answer

Can I safely use my washer if I hear something metal scraping during spin cycle?


You can, but I wouldn't. The outer skin of the drum is made of plastic. If it is a coin, it could dislodge, get caught again in mid spin and punch a hole straight through the plastic.

Get a flashlight and look between the seal and the outer drum when you open the door.

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Drum turns but sounds like a small metal object, possibly a screw, banging around inside . Continued to use and now sound is much louder and sounds like a bigger object.


DRYER MAKES NOISES.



The pulleys or rollers. Check for cracks, dryness, or damage and not engaging drum properly. Sometimes u can use high density gear grease to re oil/grease them.



The bearings TEST by moving drum by hand u may be able to feel loose or rough movement. And listen to sounds when turning it.



The belt loose or worn can make funny noises



The glides on drum worn and making metal to metal contact.



CHECK FOR LOOSE BELLOES inside the drum



Sometimes an item can get stuck inbetween the drum and the housing and scrape and grind making funny noises, things like coins, bra wire, nails, hair pins, etc sometimes u can just remove the cabinet and observe by turning the drum by hand or looking for scratch or scrape marks on housing.

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Washer gets noisy and bangs around or out of balance during spin cycle


OK, lets see if I can help you. First, remove the 2 screws that are on the rear of the top panel, slide the panel back about 1/2 inch and lift the top off. Look at the rear bearings and any other visible signs of malfunction. Also, be sure to check the suspension for anything that may be loose. Post your findings back to me.


Regards,
Richard Roth
http://appliancecafe.com

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During the lest spin cycle ,the drum spins like its out of balance, with bad knock , viberation. even after making sure the load is balanced in the drum. even without a load or water, (empty) it still...


The machine sounds as if it might be unsteady. If it only happens on the spin it is probably slight. Try levelling it at the feet, using a spirit level helps enormously to get it level.

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On high spin the drum bangs against the rear inside walls of the cabinet. Dents are noticable from where it violently shakes.


There is usualy a switch located under the agitator that senses when the machine is spinning off balance. What are you drying? But it sounds like a bad off-balance switch.

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Can you push the drum up and down. If so then the main bearing has gone bad and needs to be replaced. This is the only metal on metal rubbing you will get unless the machine is off balanced. This is caused usually by doing to heavy of loads and wearing out the bearing

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next time its empty open the door take the metal drum and test for any movement if you hear/feel a knocking the drum bairings need replaced, makes it spin if centre

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Terrible scraping noise from drum,what is it?


more likely there is a bra wire caught between the inner drum and outer tub, possibly wrapping itself around the element in the bottom.

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