Question about Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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Proheat brushes won't work - belts are fine - ARRRRGGGHHH!!!

This is the 3rd Bissell machine I've had (you think I'd learn at a certain point) and the brushes have stopped spinning. It is a Proheat and the belts are fine. My sister's machine is doing exactly the same. Bissell suggested taking it in for repair with no clue as to why this is happening. It does seem a common problem but how do I mend it? thanks

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The direct answer to your question is: you don't. These machines are OK while they're working, but they are not easy to repair, and professional repair is likely to be uneconomical because of the labour involved. As to the cause: of course I don't know without seeing the machine, but I do know that the brush motor is located in a position where it quite easily gets wet and eventually fails (possibly causing damage to the machine's electronic circuit board as well).  My best advice: before you buy your 4th Bissell, read what you yourself have written...! And consider saving money by hiring a professional machine occasionally.
I value your feedback. Please remember to rate this response. Thanks, and good luck!

Posted on Jul 18, 2009

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If the brushes do not rotate when the power is on and the handle is leaned back , the brush motor as blown and the cicuit board . the brush motor is situated in the base of the machine and the circuit board in the lower handle , this is a job for a bissell engineer.

Posted on Jul 19, 2009

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