Question about SanDisk Sansa e250 MP3 Player

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Sansa e250 mp3 player

My screen just keeps reseting it self every time i turn on or when i connent it to the computer. what i mean is it does the little SanDisk thing with the little glare thing runing across the word SanDisk then it says SanDisk for a minute then it goes white for a second then it starts all over again

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  • rishi84 Nov 18, 2007

    my sansa e250 player got hanged everytime on refreshing database.i have try the procedure of formating but id dindnt works and shows main "load main image failed switch to recovery mode".plese sugest me what i should do

  • Anonymous Apr 16, 2008

    im having the same problem when i turn it on it has the SanDisk glare then fades white and starts all over. if you click the power button over and over you can get to the menu but it just shuts back off after a sec



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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008


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1 Answer

My sansa e250 keeps connecting and disconnecting from the computer. every time i plug it into the computer, it keeps saying that it's connected and disconnected to the computer. this switches repeatidly...

If it is flashing constantly, go into Start --> Control Panel --> Printers/Other Hardware --> System --> Hardware --> Device Manager --> and uninstall either the Sansa or the MTP device. Disconnect the Sansa from the computer, and reinstall the software that came with the mp3 player.

-Tha Mp3 Doctor

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I have a proplem with my sansa e250 after upgrading it. Now I can't start my sansa. The whole sansa is frozen. Just appear SanDisk logo on the screen, blue wheel lite and that's all.
I tryed several time to reset it by pressing the power on (menu) buton for more than 15 sec. It power of after that, but when I try to start it again problem persist - sansa e250 is frozen after logo of sandisk apear on the screen.
Please help me

Aug 17, 2008 | SanDisk Sansa m250 MP3 Player

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Sansa e250

Every time I go to a MP3 on my "MP3 Player" it freezes
the tip about holding the power botton for like 15 seconds works but I still cant get it to play MP3 without freezing

Mar 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 freezes!

This should take care of it;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Nov 05, 2007 | SanDisk Sansa e250 MP3 Player

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