Question about SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 mp3 player

My screen just keeps reseting it self every time i turn on or when i connent it to the computer. what i mean is it does the little SanDisk thing with the little glare thing runing across the word SanDisk then it says SanDisk for a minute then it goes white for a second then it starts all over again

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 8,596 Answers
Re: sansa e250 mp3 player

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My e250 is stuck

sounds like it was'nt safely ejected and is damaged

Nov 09, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 white screen

did they send a recovery programme.

Sep 02, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e250 Freezing

Reset the player, then get the Sansa Recovery Tool from Sandisk's website

Sep 01, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250

I have a proplem with my sansa e250 after upgrading it. Now I can't start my sansa. The whole sansa is frozen. Just appear SanDisk logo on the screen, blue wheel lite and that's all.
I tryed several time to reset it by pressing the power on (menu) buton for more than 15 sec. It power of after that, but when I try to start it again problem persist - sansa e250 is frozen after logo of sandisk apear on the screen.
Please help me

Aug 17, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

Sansa e250

Every time I go to a MP3 on my "MP3 Player" it freezes
the tip about holding the power botton for like 15 seconds works but I still cant get it to play MP3 without freezing

Mar 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 freezes!

This should take care of it;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Nov 05, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sandisk sansa e200

I had this same problem on my sansa and tryed the previous solution with no luck. Out of frustration i email the sansa technical support. Try these steps to format the player: -Turn on the player and access MENU > SETTINGS > USB > MSC - Once the player is set to MSC mode, reconnect it to the computer and open the My Computer window. - Once you see the Sansa icon in the My Computer window, right-click it and choose FORMAT - In the Format window, choose FAT 32 and make sure that Quick Format is NOT selected, then choose START -Once the format has completed, disconnect the player from the computer to allow it to refresh. If you plan on using Windows Media Player to transfer files, return to the USB menu and set the player to MTP mode. Otherwise, leave the player in MSC mode and you can now resume transferring files. Formatting your player will deleate all files but you can putt them back on!!! Best of luck!

Apr 25, 2007 | SanDisk Sansa e200 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

34 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

94039 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides