a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
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Google offers free calling online via its Google Voice service and your Gmail account.
As of the date of this publication, the free service only applies to calls made to phones within the United States.
Activating the service requires modifying your Gmail settings.
Once you've changed the settings to enable outbound voice calls to phones, you can make calls from Google's dialing system through the Gmail "Chat" area.
Set up a headset, or microphone and speakers, on your computer to use during the call.
Sign in to your Gmail account.
Click the gear-shaped icon at the top-right corner of the screen and select "Mail settings" from the drop-down menu.
Click the "Chat" tab to see the Chat options, then set up your voice chat features.
Verify the audio settings in the "Voice and video chat" section, then click the circle to the left of "Enable outbound voice calling with Google Voice" and select your default country in the "Call Phones" area.
When finished, click the "Save Changes" button. Scroll down to the "Chat" area in your Gmail and click the "Call phone" option to open the "Call" window that features the dialer number keypad.
Check that the flag to the left of the phone number field in the "Call" window matches your country so that Google Voice dials using the correct country code.
If it isn't the correct flag, click the down arrow to the right of the flag and select the correct one. Enter the number of the phone you want to call, then click the "Call" button to dial the number.
When you're finished, click "End" to disconnect the call or wait for the other person to hang up; the system automatically disconnects shortly after.
Check with your provider, and make sure you're dialing the numbers right. On MagicJack, or instance, you don't dial a 1 before the number, just area code and number. On other systems, you have to dial a 1 proceeding the entire number. If you're dialing right, and it's still not working, you need to check with your provider. If all is good at their end, your phone may be faulty. Take it into your provider to have it checked out, or check it on another system/circuit/provider.
Good luck, and hope this helps.
To change the greeting you need to either pick up the phone or press speaker phone then dial *38 then 1 then you will hear a beep/call tone. When you hear that tone record your message/greeting. Once you are finished press the auto dial/store button. If your are satisfied with that message hang up or press speaker phone again to end the call. If you would like to clear the message, then right after you hit auto dial/store you will hear a beep/call tone press 0 to clear or 1 to rerecord.
Your speaker could be going out. When making a call press the $ button to activate the speaker. See if that function works.
Adjust the volume with the volume control on the right side of the as needed.
How do I view the numbers of calls made or received?
can view the last ten calls that have been placed and the last ten
calls which have been received in the Recent Calls option menu.
Press the Menu, Recent Calls and press the right soft key to select.
To view the calls you have received scroll to Received Calls and press the right soft key to select.
To view the calls which have been placed, scroll to Dialed Calls and press the right soft key to select.
in the Received or Dialed calls you can get more information such as
the time the phone call was received/dialed by highlighting the call
you want to view, and press the right soft key to view.
Scroll down to view all the available information.
order to delete a received, or dialed call simply highlight the call
you want to delete, press Menu and then select Delete. You can delete
all the calls in the chosen section by selecting Delete All instead of
The conferencing capability to bridge 2 (or more) external stations comes from the telephone equipment/service that you have purchased. Either you are behind a PABX or Electronic KSU, which provides multiple phone service to your office, or you purchase conferencing capability from your local telephone provider (Verizon, AT&T, etc). In either case, the way to initiate a conference call would be the same as when you would have a desktop/office phone and establish a conference/bridged call to external parties. Usually this occurs by having one party on the line, flashing the disconnect button momentarily, getting a new dial tone, dialing and connecting to a second party, then flashing the disconnect button again, which signals the equipment to bridge those two calls to your station. On the SoundStation EX there is a Flash button that provides that capability of momentarily flashing the disconnect button. Try and see if that works. If not, then you will need to make arrangements to purchase the external equipment or service from your provider. If you have the PABX or electronic KSU, it may also be a configuration option that you will need to have your support person for your telephone system, activate for that station connected to the SoundStation EX.
Hope that helps.