Question about HP PSC 1315 All-In-One InkJet Printer

Open Question

How do I fix a "Communication Failure?"

The printer has an orange light on blinking that says "Check Print Cartridge". My printer dialog says "Communication Failure: The computer is no longer able to communicate with your printer. Turn the printer off, check your printer connections and check for printer errors, and then turn the printer back on." I have tried turning the printer off and on as suggested, and I have tried disconnecting and reconnecting it to the computer. I've also tried removing and replacing the ink cardridges: all to no avail. Please help!

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: Cartridge error

I have a hp officejet all-in-one 6213 series printer . It was bought in South Africa about 2 yrs ago , now I am living in London ,England I have moved regions and the cartridges which were used in SA were hp 131 and hp 135 . I have found compatible hp 344 & 338 cartridges here in the uk ; but when I inserted them into my all- in- one system TH READING FROM THE SYSTEM STATES THAT there is a CARTRIDGE ERROR FOR USE IN THAT PRINTER. My question is how do I make my system accept these cartridges ? Lenna15

Posted on Jan 17, 2008

Ad
  • 1 Answer

SOURCE: ink cartridge light is blinking, I replaced the #45 ink cartridge

Just had the very same problem. Probable Cause: On the cover of the printer there is a small piece that fits into a slot on the printer when you close the lid (to tell the printer that it is ready). If this is not engaging properly the ink light will continue to blink. As you close the lid try giving it a gentle pull towards you as you close it and see if this causes the light to go out for you. It worked for mine.

Posted on Jan 29, 2009

Niraj Limbu
  • 183 Answers

SOURCE: HP printer PSC 1410 ALL in one printer showing "Check print cartridge" error

Turn your printer off and turn it back on.

Posted on Feb 08, 2009

efs_perpends
  • 1996 Answers

SOURCE: orange light blinking on check your cartridge keeps coming on

Please go to this link at HP online support and follow the instructions to reseat, and possibly clean your cartridge contacts. Try reseating again if it doesn't work the first time. If you're not successful, you can try to reset the printer by turning it off, uplugging the power cable from the back of the printer, wait a few moments, then reconnect and turn on. Sometimes this will clear the error light.
Don't use the cleaning and alignment tools unnecessarily, as this can compound the buildup of ink around the print head.
If all this fails, you may need to replace the cartridge to get the printer to work...the fault is not always a lack of ink.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



Posted on May 19, 2009

  • 1 Answer

SOURCE: hp c5180 printer: While printing a job, the

switch off the power, press and hold the ok and help buttons then restore power this will do a reset on the printer and cure this problem

Posted on Jul 12, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lexmark x2600 i have ink and ervything my paper isnt jammed but everytime i try to print the button next to the X button keeps blinking orange


The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:


1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.

2. Open the printer cover and remove both the cartridges.

3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check the light status.

8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.

9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.

10. Load some paper. Try to print a document again to verify that the problem is fixed.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Sep 21, 2011 | Lexmark X2600 InkJet Printer

2 Answers

5 yellow blinks and nobody else ,


Issue: Alarm / Power light flashes orange 5 times consecutively (Print Head / Cartridge Error)
Solution: Reseat the print head iP3000

Reseat the print head
  1. Confirm that the printer is powered on.

  2. Open the paper output tray and top cover.

    Note: Gently open the paper output tray while holding it.

  3. After confirming that the print head holder has moved to the center, open the inner cover.

  4. Remove all ink tanks
  5. .Raise the print head lock lever and remove the print head.Re-seat the print head into the print head holder and lower the print head lock lever until a click is heard.Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other ink tanks in the same manner.Close the inner cover and top cover.Properly installed: Note: Check that each ink tank is installed in the correct position
Issue: Alarm / Power light flashes orange 5 times consecutively (Print Head / Cartridge Error)
Solution: 2 Reset the printer

Resetting the Printer By resetting the printer's power, the print buffer is cleared and certain sensors are reset. If there is invalid data in the buffer, or sensors are stuck in a particular mode; errors may occur. Follow these steps to reset the printer:
  1. Turn the printer off with the Power button (if available).

  2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .

  3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. If troubleshooting a communication issue, reconnect the data cable (not applicable to WiFi, Bluetooth or Infrared).

  4. Turn the printer back on.

Aug 30, 2011 | Canon PIXMA iP3000 InkJet Photo Printer

1 Answer

Blinking/flashing lights(orange & green) & won;t pring. Have rebooted computer and unpluged printer. still won't print.


that is because ur head of ur printing cartridge is damaged.

remove ur cartridges black as well as color
n install only black cartridge n check d blinking of lights on ur printer if it doesn't blinks it's mean ur black cartridge is OK but ur blinking of light on ur printer is same it's mean ur head of black cartridge is damaged
after this process remove the black one cartridge and install the color one cartridge n check d blinking of lights on ur printer if it doesn't blinks it's mean ur color cartridge is OK but ur blinking of light on ur printer is same it's mean ur head of color cartridge is damaged
now take a dry cotton cloth n gently clean ur cartridges head install both cartridges on ur printer n check ur blinking light on ur printer that will work only if u r too lucky other wise u have to purchase a one cartridge.

May 29, 2011 | HP DeskJet 5550 InkJet Printer

1 Answer

My orange light next to the yellow dot blinking and the printer will not print


When the orange light is solid it means the cartridge is low and you can still print. But when the orange light is flashing it means the cartridge is empty and the printer stops printing. To continue printing you will need to replace the yellow toner cartridge. The part numbers are Q3972 regular yield or Q3962A high yield.

Jun 23, 2010 | HP LaserJet 2550n Printer

1 Answer

Orange ink light blinks. printer will not print.


turn on/off, unplug, plug in, should reset configs.

go to applications folder for your computer, dbl click printer icon for make of printer. check settings. print 'test document and clean cartridge heads', this should ensure proper printing formats.

lastly, go to web site of printer model and check site for trouble shooting if this does not work above. HP has an awesome trouble shooting site
hope this helps and good luck

Apr 29, 2010 | HP DeskJet 932c InkJet Printer

1 Answer

Canon i560. It stopped printing when i changed black ink cartridge. None of the maintenance functions work. They all show the same message: Press resume, then turn printer off & back on. 1st green...


Blinking 5 times in orange means print head not detected by the printer. You may try following procedure: remove and reinstall the print head. If the problem not solve find good print head to compare. More information please check below link

Blinking in orange 5 times

Oct 18, 2009 | Canon BubbleJet i560 InkJet Printer

1 Answer

Pixma ip4000 5 blinks error


http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=257&modelid=10239

If you type in 'flashing power light' in the problem box, for 5 you get print head failure, often it means the connectors between cartridge and print carriage are dirty, can be cleaned with a pencil eraser and a soft cloth. there is a sequence of checks and repairs to follow on the canon service page

Jul 25, 2008 | Canon PIXMA iP4000R InkJet Printer

1 Answer

I have tried to print using my black ink cartridge and it will only print what is my email address.


Issue: Tinted printing / Colors are not exact
Solution: Resolving ink tank and cartridge issues BJC-6000

Printer attempts to print but no ink is on the paper Printer attempts to print but no ink is on the paper If the print quality is poor or no ink is appearing on the page, it may be because of the following problems:
  • The ink in the BJ tanks has run out.
  • The print head nozzles may be clogged
  • The protective cap or tape may have been reattached to the BJ cartridge
  • The BJ cartridge may need to be replaced
  • You may be using the wrong side of the media.
To check the level of ink in the BJ tanks
Open the printer's front cover and visually check the level of the ink in all the BJ tanks. If a BJ tank is low or has run out of ink, replace it. Failure to do so may shorten the life of your BJ Cartridge
To check the status of the print head by printing a Nozzle Check Pattern
  1. The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head is correctly aligned.

  2. On your printer, press and hold the Resume button until you hear 2 beeps.

  3. When you release the button, the Nozzle Check Pattern will be printed. You can also print the Nozzle Check Pattern by clicking on the Test Print button in the Maintenance tab of the printer properties dialog box.

  4. After the Nozzle Check Pattern is printed, check the results. Look at the Nozzle Check Pattern for each BJ Ink tank. If any colors are missing or if any horizontal lines are broken or missing, perform the print head cleaning procedure.
To perform the print head cleaning procedure
  1. On your printer, press and hold the Resume button until you hear 1 beep.

  2. When you release the button, all print heads for all colors will be cleaned.

  3. You can also clean the print heads by clicking the left Print Head Cleaning button in the Maintenance tab of the printer properties dialog box.

  4. When the print head cleaning begins, the POWER light starts flashing. This will continue for about 30 seconds. Wait for the light to stop flashing before you resume normal operation.

  5. Perform the Nozzle Check Pattern test again.

  6. If the results are satisfactory, resume normal printing. If the results are not satisfactory, you may need to execute a print head deep cleaning.
To execute a print head deep cleaning
  1. Make sure paper is loaded in the sheet feeder and the printer is turned on.

  2. Display the printer properties dialog box and click the Maintenance tab.

  3. Click the right print head Cleaning button.

  4. When the print head cleaning begins, the POWER light starts flashing. Wait for the light to stop flashing before you resume normal operation.

  5. Perform the Nozzle Check Pattern test again.

  6. If the Nozzle Check Pattern is still unsatisfactory, you may need to execute a print head alignment.
To execute a print head alignment
In Windows, display the Maintenance tab of the printer properties dialog box.
  1. Click the right Test Print button.

  2. Follow the instructions on the screens to perform an automatic print head alignment.

  3. A confirmation screen will ask you if you want to perform automatic print head alignment. Read the screen and click OK. Another screen warns you not to start any other operation until the alignment is complete. Again, click OK.

  4. The BJ Printer Status Monitor displays the Printer Status. The driver will align the print heads then will print an alignment pattern.

  5. Perform the Nozzle Check Pattern test again.

  6. If the Nozzle Check Pattern is still unsatisfactory, you may need to replace the BJ cartridge.
To replace a BJ Tank in a BJ Cartridge
Leave the BJ cartridge in the printer when replacing a BJ tank. Make sure the printer's power is on. Make sure you insert the BJ tank in the correct slot.
  1. Open the front cover.

  2. The power light blinks while the cartridge holder is positioned to the center of the printer.

  3. Remove the empty BJ tank by pressing in on the release tab and then lifting the BJ tank up and out of its slot.

  4. Dispose of the tank properly, taking care to avoid spilling ink on your hands, floor, furniture, or clothing.

  5. Remove the new BJ tank from its package and pull the orange tape up and against the perforations to open the package film. Be careful not to remove the label from the tank. You will need it to match the tank to the correct slot in the BJ cartridge.

  6. Twist the orange protective cap to remove it. Do not attempt to reattach the protective cap; instead, discard it along with the protective tape.

  7. Insert the BJ tank by holding it at a slight angle, aligning it with the correct slot. Press down gently on the top of the tank until it locks into place.

  8. Lock the ink tank in place by pressing down on the circle mark on the top of the tank.
    Close the printer cover.

  9. The printer will automatically start cleaning the print heads. When the print heads are clean, the POWER light will stay on, indicating that the printer is ready for operation.

  10. Perform another test print to make sure the new ink tanks are performing correctly.
To remove the protective cap and tape from the BJ cartridge
  1. Open the printer's front cover.

  2. Unlock the BJ cartridge by raising the cartridge lock lever. Make sure you raise it all the way up.

  3. Remove the BJ cartridge by holding it by the circles on the left and right sides.

  4. Make sure that the orange protective cap has been removed.

  5. Make sure that the protective tape has also been removed.

  6. Replace the BJ cartridge and move the blue cartridge lock lever until it locks in place.
To check the media
Make sure that you are printing to the correct side of the media that you are using, and that the Media Type setting in the printer driver properties correctly reflects the type of paper you are using.
Be sure to read any instructions that come with your Canon specialty paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.

May 30, 2008 | Canon BJC 6000 InkJet Printer

1 Answer

Canon BJC 3000


Printer attempts to print but no ink is on the paper Printer attempts to print but no ink is on the paper If the print quality is poor or no ink is appearing on the page, it may be because of the following problems:
  • The ink in the BJ tanks has run out.
  • The print head nozzles may be clogged.
  • The protective cap or tape may have been reattached to the BJ cartridge.
  • The BJ cartridge may need to be replaced.
  • You may be using the wrong side of the media.
To check the level of ink in the BJ tanks
Open the printer's front cover and visually check the level of the ink in all the BJ tanks. If a BJ tank is low or has run out of ink, replace it. Failure to do so may shorten the life of your BJ Cartridge
Check the status of the print heads by printing a Nozzle Check Pattern
The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head is correctly aligned.
  1. On your printer, press and hold the Resume button until the printer light flashes two times.

  2. When you release the button, the Nozzle Check Pattern will be printed.

    You can also print the Nozzle Check Pattern by clicking on the Test Print button in the Maintenance tab of the printer properties dialog box.

  3. After the Nozzle Check Pattern is printed, check the results.

  4. Look at the Nozzle Check Pattern for each BJ cartridge. If any colors are missing or if any horizontal lines are broken or missing, perform the print head cleaning procedure.

    bjc3000_good_nozzle.jpg

  5. In the alignment head pattern, if the lines are not perfectly overlapped, align the print heads.
To perform the print head cleaning procedure
  1. On your printer, press and hold the Resume button until the printer light flashes one time.

  2. When you release the button, the print head will be cleaned.

    You can also clean the print head by clicking the left Print Head Cleaning button in the Maintenance tab of the printer properties dialog box.

  3. When the print head cleaning begins, the POWER light starts flashing. This will continue for about 30 seconds. Wait for the light to stop flashing before you resume normal operation.
  4. Perform the Nozzle Check Pattern test again.

  5. If the results are satisfactory, resume normal printing.

  6. If the results are not satisfactory, you may need to execute a print head deep cleaning.
To execute a print head deep cleaning
  1. Make sure paper is loaded in the sheet feeder and the printer is turned on.

  2. Display the printer properties dialog box and click the Maintenance tab.

  3. Click the right Print Head Cleaning button.

  4. When the print head cleaning begins, the POWER light starts flashing. Wait for the light to stop flashing before you resume normal operation.

  5. Perform the Nozzle Check Pattern test again.
If the Nozzle Check Pattern is still unsatisfactory, you may need to execute a print head alignment.
To execute a print head alignment
  1. In Windows, display the Maintenance tab of the printer properties dialog box.

  2. Click the right Test Print button.

  3. Follow the instructions on the screens to perform an automatic print head alignment.

  4. A confirmation screen will ask you if you want to perform automatic print head alignment. Read the screen and click OK.

  5. Another screen warns you not to start any other operation until the alignment is complete. Again, click OK.

  6. The BJ Printer Status Monitor displays the Printer Status. The driver will align the print heads then will print an alignment pattern.

  7. Perform the Nozzle Check Pattern test again.
If the Nozzle Check Pattern is still unsatisfactory, you may need to replace the BJ cartridge.
To replace a BJ Tank in a BJ Cartridge
Leave the BJ cartridge in the printer when replacing a BJ tank. Make sure the printer's power is on. Make sure you insert the BJ tank in the correct slot.
  1. Open the front cover.

  2. The power light blinks while the cartridge holder is positioned to the center of the printer.

  3. Remove the empty BJ tank by pressing in on the release tab and then lifting the BJ tank up and out of its slot.

  4. Dispose of the tank properly, taking care to avoid spilling ink on your hands, floor, furniture, or clothing.

  5. Remove the new BJ tank from its package and pull the orange tape up and against the perforations to open the package film.

  6. Be careful not to remove the label from the tank. You will need it to match the tank to the correct slot in the BJ cartridge.

  7. Twist the orange protective cap to remove it.

  8. Do not attempt to reattach the protective cap; instead, discard it along with the protective tape.

  9. Insert the BJ tank by holding it at a slight angle, aligning it with the correct slot. Press down gently on the top of the tank until it locks into place.

  10. Lock the ink tank in place by pressing down on the circle mark on the top of the tank.

  11. Close the printer cover.

  12. The printer will automatically start cleaning the print heads. When the print heads are clean, the POWER light will stay on, indicating that the printer is ready for operation.

  13. Perform another test print to make sure the new ink tanks are performing correctly.
To remove the protective cap and tape from the BJ cartridge
  1. Open the printer's front cover.

  2. Unlock the BJ cartridge by raising the cartridge lock lever. Make sure you raise it all the way up.

  3. Remove the BJ cartridge by holding it by the circles on the left and right sides.

  4. Make sure that the orange protective cap has been removed.

  5. Make sure that the protective tape has also been removed.

  6. Replace the BJ cartridge and move the blue cartridge lock lever until it locks in place.
To check the media:
  • Make sure that you are printing to the correct side of the media that you are using.
  • Be sure to read any instructions that come with your Canon specialty paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.

Dec 17, 2007 | Canon BJC 3000 InkJet Printer

Not finding what you are looking for?
HP PSC 1315 All-In-One InkJet Printer Logo

Related Topics:

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...