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Telstra phone beeen pucked.

I have a telsta prepaid phone, and i clicked on set a pin so that my messages would need a pin to get into them, and then i entered a pin then it said it needed my puck code. so now i cant get into my phone and i have nine attempts left and i dont know what to do.

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Most faults with a fixed home phone service can be resolved using the troubleshooting tool. Telstra Home Phone customers connected to the NBN, please call 1800 834 273. Telstra Business customers, please call 13 29 99. Telstra Enterprise and Government customers, please contact your Customer Care team on 1800 730 053.
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Pin codes and PUK codes are meant to protect the sims.

If you wrongly put PIN Codes a number of times, to really protect your sim it will ask you a puck code. (Please note every sim has its unique PUCK Code.)

Pincode/Puck codes for any sim are provided by the service provider. (In your case, Telstra an Australian SP).

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Kindly dont apply any more codes any further or otherwise the sim may get permanently blocked and you may have to replace it.

Please rate this support if you find it useful.


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