Question about Computers & Internet
When I attempt to burn my recovery disc the recovery program reads the blank discs as being full. I saw another buyer of this laptop mention on the Best Buy review site that he needed to download a patch from the url below to make it work.
http://snipurl.com/0x205
I just need to know where to install these files because no instructions came with the zip file. Can anyone help?
Contact Acer support. Yes acer, not Gateway. Acer owns Gateway now, and is able to provide excellent support.
Posted on Aug 09, 2009
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Click the "Start" icon on the Windows Vista home screen. Select "eMachines," then click "eMachines Recovery Management." The eMachines Recovery Management program opens.
Click "Create Factory Default Disc." The program will tell you how many discs you will need. Make sure the correct optical drive is selected, then insert a blank disc into that drive. Click "Start" to begin the burning process.
Remove the disc when it is finished burning and label it "Recovery CD 1." Insert the next the next blank disc if one is required. Click "OK" to begin burning the next disc. Repeat this step until all of the discs have been created and labeled. Close the eMachines Recovery Management program, insert the system CD that came with the laptop and restart the laptop.
Press "F12" repeatedly when the eMachines logo is displayed on the screen to be redirected to the Boot menu. Select the optical drive, then press "Enter."
Insert Recovery CD 1 when you are prompted to insert the recovery disc. The eMachines Recovery Management program will open.
Click the "Restore" tab in the list on the left side of the eMachines Recovery Management program window, then select "Completely Restore System to Factory Defaults." The computer automatically restarts and the recovery process begins. Insert any additional recovery discs as requested. The computer will reboot automatically when the laptop has been recovered to its original factory default settings, and you will be taken to the Windows Setup screen.
Set up Windows Vista with your own personal settings.
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I was able to solve the problem. I merely downloaded the files from the same url I mentioned and placed them all in the c:/windows/system32 folder.
I hope that helps anyone who may have encountered the same problem with the Gateway NV52 laptop
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