Question about Samsung HP-R4252 42 in. Plasma HDTV

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"Not supported Mode" message

I have a new HD R4252 42 in Plasma with no remote or installation book. (Open item) I am getting a "not supported mode" message. I am trying to connect to my directv hd box.

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  • Anonymous Nov 30, 2007

    Samsung Plasma HDTV giving "not supported mode" on motorola 6416

  • Anonymous Dec 02, 2007

    tried connecting my Samsung 46inch and received same problem...answers?

  • Anonymous Jul 02, 2008

    i am haveing a problem getting my ps3 running



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The above information about setting everything to 1080i does work, though you may need a call into your cable/FIOS office. I thought I had everything set, but it still wouldn't work. I have Verizon FIOS and my HD channels were working just fine, but the normal alspect channels were not. It kept saying unsupported mode. I set everything I could on both the TV and the DVR/settop box to 1080i, it still wouldn't work. A call to Verizon found that the 4:3 override was set to 480i though -- this was burried deep inthe menus. If you have a Verizon Motorola DVR or HD box, here's how to change it. From the front controls of the set top box, power it on, then off. Immediately press SETUP and SETUP again. that should bring up a very user unfriendly menu with codes D1 .... D20, etc. Choose D12 (User settings). This displays the user settings and you probably shoudl see 16:9, but check the 4:30 override. It should be OFF. If it is not, press POWER and then press MENU once. The set top box should display 16:9 and then open the previous D12 screen in EDIT mode. Using the cursor keys on your remote, scroll down to the 4:30 override. Set it to off. Then press POWER to save. Power back on and the normal aspect channels will now work. Good luck.

Posted on Dec 24, 2007

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Hook up the component cables on the tv and the dtv box
go to set up on the menu select HDTV or display and deselect all of the 480i and 480p and in some cases also the 720 and only select 1080i to be display. you can then hook up your hdmi cable again and it shoud be supported. Let me know if that works.

Posted on Dec 03, 2007


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