Question about Canon Pixma MP480 All-In-One InkJet Printer
Full text of message - 5011 - Printer Error Has Occurred. Turn of power then back on again. If problem persists, see the manual.
This is almost new printer/scanner. Error showed up on LCD after successfully scanning/printing color document.
Tried powering off/on many times. Disconnected both power and USB cables - error returns every time.
Interior check shows no paper jams or missed packing materials.
Tempted to try reinstalling drivers; except that this error occurred when I used printer/scanner as a standalone copier.
Anyone know how to fix this? Thanks!
Another thing you want to check is that you have nothing lodged in the printer. that was my problem. I don't know how it got there but all the printer needed was to have the pieces of paper blocking its path removed.
Posted on Nov 23, 2009
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Posted on Jan 02, 2017
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