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My External hard drive is freezing any computer it gets on When defraging it says kenal32 dll error

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Remove all startup items by using Start - Run - MSCONFIG and then restart the computer and try doing defrag.

also download diagnostics for the external hard drive and diagnose the hard drive for any errors, you should be getitng a clear picture then.

Posted on Jul 16, 2009

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Posted on Jan 02, 2017

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Sounds like the drive is dying. Your only hope might be to try a scandisk and defrag. From My Computer, right click on the drive and go to Properties. Select the Tools tab. Run the Error-Checking tool and make sure all check boxes are selected. Once that finishes, run a defrag from the same menu. If those don't work, the drive is likely done. Sorry.

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Hi,

A cyclic redundancy check, known as a CRC error, often occurs when you're attempting to transfer data to a hard drive. It's most commonly caused by an interruption in the recording process, but also can be a sign that you've got problems with your hard drive or optical drive.


Here are some steps fixed the issue:


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    go into control panel administrive tools computer management then select event viewer depending on what operating sytem you have this may vary
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