Question about HP Photosmart 3210 Printer

2 Answers

My HP Photosmart 3210xi cartridge door is also locked in open

My HP Photosmart 3210xi All-In-One cartridge access door is also locked in the open position. Is there some kind of sensor to release so I can close the door? I've never had any problems before with this product.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

There's no sensor, it's just a spring and a plastic wedge thing.

Using a #10 torx driver, remove two screws holding the right-hand side panel from the printer. (one in the back, one on top underneath the ink access door.) Unsnap it and set it aside.

Disconnect 3 small ribbon cables and one 5-pin connector that lead from the printer to the access door/scanner.

Remove the lid from the flatbed, then remove the access door from it's hinges. Use the torx driver and unscrew the hinges from the main scanner body.

Lift the hinge assembly from the scanner and push the steel pin out, seperating the two parts of the hinge.

From there you should be able to loosen them up, remove the springs, lubricate them, or find whatever the problem is.

Reassemble and you're done.

Posted on Feb 21, 2010

  • 3 more comments 
  • exmachina Oct 16, 2010

    Before start removing parts just try to spray oil in the two hinges. It win unstack the lock.

  • 12thknight Dec 12, 2010

    I had this problem. We simply sprayed a little silicon lubricant on the two hinges and it worked fine. No disassembly required. Thanks Exmachina!

  • PAPABEAR5 Mar 10, 2011

    Before disassembly and all that I tried the advice from exmachina about squirting the hinges with silicon lubricant and decided to try that first. I was concerned though since the door seemed so firmly locked in the open position. I didn't have the silicon stuff but i did have wd 40. With just two squirts of wd and the door worked fine. I have since added a drop or two of light machine oil. Incidently, a fix shop offered to fix for $120. Many thanks to exmachina Bruce

  • dextyr2491 Nov 29, 2012

    Have this problem. HAD this problem as the silicone spray worked - Thanks!!!

  • dextyr2491 Nov 29, 2012

    silicone spray worked just fine - Thanks


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

HP Photosmart 3210xi printer error says ink system failure

Posted on Nov 05, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to I clean print head

1-open the front door
2-get the printhead out
3-if you have akai use it if you donot use piece of clothes without water

Oct 20, 2014 | HP Photosmart 3210xi InkJet Printer

1 Answer

Ink door open meassage

Open cartridge access door, observe left side door switch located, manually operate it feel weather its working or not, close door & check.. not rectified, insert peace of paper in it. check...

Feb 02, 2012 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

How do u remove old cartridge from printer

  • Turn on your HP Photosmart printer if it is not already on.

  • Reach under the access door handle at the front of the printer beneath the scanner and lift up on the scanner and door until the assembly locks into an open position, revealing the print carriage on the right side of the printer. If replacing a used cartridge, push down on the label of the cartridge to unlock it from the carriage and then lift it out of its slot.

  • Remove the new ink cartridge from its packaging--holding the cartridge by its plastic sides. Pull the pink tab covering the copper-colored contacts gently down and then remove the tape from the ink nozzles.

  • Align the cartridge at the front of the slot in the print carriage with the label on the cartridge pointing up. Push the cartridge into the slot until it clicks securely in place.

  • Close the access door by lowering it and the scanner back into position.

  • Mar 02, 2011 | HP PhotoSmart 7760 InkJet Printer

    2 Answers

    Carriage gets stuck, Won't print. Power button starts flashing "red"

    Check the following steps for fixing Hp Carriage Jam Error :

    Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

    Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

    Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

    Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.

    Nov 09, 2010 | HP Photosmart 7450 InkJet Printer

    1 Answer

    HP Photosmart 3210xi - some colors (magentas) will not print

    Remove the magenta cartridge, and try cleaning the head with alcohol, maybe with a small paint brush or an acid brush. It sounds like ink has dried and plugged up that head.

    Jun 04, 2017 | HP Photosmart 3210 All-In-One InkJet...

    1 Answer

    One more time?

    sir is this model HP Photosmart 3210xi All-in-One?
    HP Photosmart 321 -xi All-in-One??

    because HP has either A321 else 3210xi

    and if it is
    HP Photosmart 3210xi All-in-One then click here for the driver link

    select your proper vista and then install it in your system...

    Aug 13, 2008 | Office Equipment & Supplies

    Not finding what you are looking for?
    HP Photosmart 3210 Printer Logo

    987 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Office Equipment & Supplies Experts

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers


    Level 3 Expert

    1089 Answers


    Level 3 Expert

    102366 Answers

    Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides