Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Condensation on the outside freezer area

There is a lot of condensation on the left side, top and back of the refrigerator (all around the freezer area). This has caused damage on the wood casing. The technician could not solve the problem. He indicated that he had never seen such a problem. In addition, there is a leak causing the hardwood floor under the refrigerator to get damaged. Help!

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  • mrsklik Jul 16, 2009

    Yes, the surface was very cold.

    Was this something that Kitchenaid repaired? Was it covered by their warranty?

  • mrsklik Jul 16, 2009

    Yes, the surface was very cold.

    Was this something that Kitchenaid repaired? Was it covered by their warranty?



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Condensation occurs on a surface which is colder than its surroundings.

The worst thing is the insulaion in the cabinet is water/ice logged. This would require removing the insulation and refoaming the cabinet.

You may be able to feel if the surface is cold.

I have seen a frig with voids in the insulation cause this problem- same cure- refoam.

Posted on Jul 16, 2009


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I understand that you are seeing condensation on the rear of your Frigidaire refrigerator, FGHC2331PF. If the unit has been installed near any type of heat source you could see condensation build up. Now if the appliance is not located near a heat source, I would recommend having a technician come out to properly diagnose and repair the refrigerator. Hope this is helpful. -Matt

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I understand that your Frigidaire refrigerator has frozen condensation in the freezer area. Typically this will happen if the door is left open, left open for too long, or if the door is not sealing properly. I suggest making sure that the door is closed, as well as not leaving it opened for extended periods of time. When the hot humid air hits the freezer it will cause frost. Also, you might want to check the seal around the door, and make sure it is not damaged in any way. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully. If further troubleshooting is needed, please leave your model number in the comment section. Hope this is helpful.

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1 Answer

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