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Hazel Murphy Posted on Feb 29, 2016
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The display on my printer is showing "unable to clean 5a" I have checked for paper jams and purged message. The message still comes back again.

  • Christopher Thrash Mar 01, 2016

    Hi Hazel Murphy, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? Need to know printer model number and brand name.

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1 Answer

Jay Plesset

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  • Office Equip... Master 2,942 Answers
  • Posted on Mar 01, 2016
Jay Plesset
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I don't know what brand/model printer you have. My Epson printers won't clean if the ink is too low. I suspect other printers do the same.

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How to reset unable to clean 50 error on brother dcp-j125? I cant open my printer brother dcp-j125 due to an error unable to clean 50.no paper jam occured

Clean 50 is either Dirty Encoder Stripe or broken Maintenance Unit. In first case clean thoroughly the vertical Encoder Stripe and it should work. In case 2 better exchange the machine
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Dcp-130c unable to clean 5A

looks like something is blocking paper feeder, roller or the caret. check for some unwanted parts of paper or paper clips.
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Unable to Clean 5A

The machine does not work due to a paper jam or some sensor problem.
Clear the paper jam, try to clean the sensor on the top of the printhead.
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Clean unable 5A error message Brother MFC-290... Plz Help me.

Hello, the error message your printer display is as a result of your printer's purge until it had reached it counter limit and you have to reset the printer by leaving it unplugged for at least 2 hours and then boot it back up. this will flash the memory of the machine.

Thanks
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I have a Check printer message and it shows 6A00? I have turned it off and on and it still shows the message?

Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.


All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
16helpful
2answers

Brother MFC-465CN says 'Unable to Print 5A'

Hi there

Solution:
· Machine off
· Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
· Press 80
· Press the “mono start” button several times until you see “purge: xxxx”
· Press “2783” in order to reset the purge counter. You will see: “purge:0000”
· Press the "stop" button.
· Press “99” to exit the maintenance mode.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks
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Unable to print and showing an 'unable to print 5A code

There are diffrent reasons for this error:

check, if something sticks in the machine (paper or metal clip)

The paperfeeder clutch gear is broken: check if the paper feeder works well.

The purge station has problems to do the cleaning jobs: gear broken or too much ink within the purge tubes.

Anyway, this problem is hard to handle for a novice due to so many diffrent reasons.

You should contact a service dealer and in case it is still in warranty let fix them.
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DCP-130C Clean Unable

- pull out the AC plug
- put back the AC plug while holding down the "menu" button and keep holding it (15 sec)
- now you are entering the MAINTENANCE mode and "error 46" pops up in the display
- select 8 by using the arrow buttons ,push OK and select 0 and push OK
- 00:00 00:01 OK (the display is showing this message)
- now push the MONO button 25 times until you see PURGE: xxxxx
- Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok
- the purge counter indicates now: purge: 00000
- switch off the printer ,switch it on
- ready to print
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Printer message: Unable to Print

5A means that the purge cam stopps abnormally when it is in use. This could be of a broken cam shaft. You have to replace the whole purge unit. This is a service job to do!
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