Question about Philips VOIP8411B/37 IP Phone
I have just hooked up the phone. I can dial out using Skype Out and I can hear it ringing. But once it connects, there is no sound at all. I dont hear anything and no one hears me.
Any ideas...? Many thanks.
Actually I had exactly the same problem. I did a simpler version of the above. I switched the base unit off/on and took battery out of phone then put back in again. As if by magic it now works again. So if in doubt - re-boot!!!
Posted on Feb 27, 2008
Similar issue - brand new phone - but incoming calls (skype or
landline) would ring - and then nothing, and outgoing calls the handset
would just reset.
The handset would just lose signal constantly (less than 2 meters from the base station).
The phone shipped with the latest software - but eventually I reinstalled it - no change, then de-registered the handset, powered everything down and re-registered the handset and that *seems* to have done it .....
1 - reflash / re-install latest software from philips website (even if the phone already has the same version)
2 - de-register handset (follow instructions)
3 - unplug base station and remove batteries from handset
4 - turn on base station, put batteries in handset
5 - re register handset (follow instructions in manual)
and that seems to do it.
Posted on Dec 27, 2007
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