Question about PC Desktops

1 Answer

Mouse and key brd not function

Sir can you assist me to find out what is the solution of my computer why is the mouse and keyboard not working... thanks ben of malate

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 41 Answers
Re: mouse and key brd not function

Hi IPdslam,

I need you to provide me with some more information:

Are the mouse and keyboard connected via USB or the regular way (pin)?

Is it for general use or is it for BIOS config?

let me know how else I can help you,


Posted on Nov 18, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I cant get the mouse to connect to my laptop

Desktop or Laptop ?What type of mouse ??...
Enable a Mouse for a Laptop
Without the ability to drag and drop and point and click, a laptop computer is merely a desk ornament.
Most laptops are manufactured with a built-in mouse in the form of a touchpad.
If the touchpad fails or if you just prefer working with a mouse, it is easy to enable a mouse for use with your laptop.

Purchase a mouse that is compatible with your laptop.
You can find compatibility information on the manufacturer's website.
If the mouse is wireless, make sure that the USB receiver is included, or purchase it separately. The mouse will not function without the receiver.
Insert the batteries in the mouse if you are installing a wireless mouse.
The battery compartment is generally located on the bottom of the mouse.

Connect the USB mouse to the USB port on the computer.
If you are using a wireless mouse, connect the USB wireless receiver to the USB port.

Turn the computer off and then on again if you are enabling a standard mouse with a wire.
This will instruct the computer to run the "new hardware" wizard, which will walk you through the installation of the mouse, and your mouse will be enabled.

Turn the wireless mouse over, and locate a small indentation with a button.
You may need to use the tip of a pencil or pen to depress this button.
Simultaneously press the button on the mouse and the small button on the USB receiver.
This will initiate communication between the mouse and the receiver.
Hold the buttons down for about 5 to 10 seconds until the light on the mouse comes on.

Test the connection by moving the mouse.
If the cursor moves, you have successfully enabled the mouse.
If not, check that you have the batteries installed.
Try pressing the buttons independently of one another.
Press the button on the receiver until the light blinks and release it.
Press the button on the bottom of the mouse until the light on the mouse is lit.
This should enable your wireless mouse.

sign up

Wireless Mouse to Your Computer & Laptop
Connecting a wireless mouse to your computer is a great way to reduce clutter around your workplace. Also, it is an alternative to using your laptop's directional pad.
Wireless mice work just as well as wired mice for most computing needs.
The only detail that wireless mice lack compared to wired mice is the DPI (dots per inch) and the frequency rate, which is essential to the "fast twitch" movements in gaming.
However, most people do not need highly responsive mice; therefore, wireless mice are perfect for any other computing activity other than gaming.

Insert batteries into your mouse. If your mouse is rechargeable, charge it in the docking station provided with the mouse.
Buy a wireless adapter that works with your mouse.
If your laptop is enabled with wireless technology or Bluetooth, skip to the next step.
Install the drivers for your mouse.
Reboot the computer to apply the changes.
Power on the mouse and let the computer recognize the new hardware.
If you are using a mouse that requires software to run, enable the mouse in the software that is provided to you.
Laptop computers generally have built-in pointing devices such as touch pads that you can use to navigate the operating system on the go.
However, touch pads and pointing sticks are small and generally far from ergonomic.
At home, you might like to connect a full-sized mouse for greater comfort.
Computer mice connect in a variety of ways, and you should be able to find a mouse what works with whatever peripheral ports your laptop has.
As a general rule, any mouse that works with a desktop computer also works with a laptop.Laptops use the convenient touchpad and integrated scroll mouse that allow you to use just your finger to navigate Web pages, documents and open files and programs.
Just like all other hardware, the laptop's integrated touchpad and mouse can experience errors and problems that cause you to lose functionality for a length of time.
Whether the laptop's mouse is not working because of internal errors or conflicts with another device, several "tricks" can work to restore it.

Locate the function "Fn" button on your laptop in the lower left corner of the keyboard.
Look in the keyboard's upper row (the F1 through F12 buttons) for an icon of a touchpad or computer mouse.
This keyboard button acts as the toggle switch to enable and disable the built-in mouse and touchpad function.
Press and hold the "Fn" button together with the mouse icon button.
Look for the disable/enable symbol that briefly displays on your screen.
Slide your finger over the laptop's mouse and attempt to use it as normal.
Press the Windows keyboard key if using Windows 7, type "main.cpl" in the search box and press "Enter."
Press the left arrow key to navigate over to the "Device Settings" tab.
Press the tab key to reach the "Enable" button in this section.
Press "Enter" on your keyboard. Press the tab key to reach the "Disable internal pointing device" check box.
Press the space bar to remove the check mark.
Put your finger on the touchpad, and move the pointer down to the "Apply" button.
Click "Apply" to save the settings. Close the mouse "Properties" box.

Press the keyboard "Windows" logo key to open the "Start Menu."
Press the arrow keys on your keyboard to navigate to the "Shut Down" or "Turn Off Computer" menu. Press the up or down arrow key to highlight "Restart."
Press "Enter" to restart your computer and attempt to use the laptop mouse as it should normally function.

Open the "Control Panel."
Go to the "Add and Remove" or "Uninstall" programs section.
Highlight any secondary mouse devices in the list that you have installed for your laptop, such as an external USB mouse.
Select the "Uninstall" option to remove any software and settings associated with this secondary mouse.
Restart your computer and attempt to use the built-in laptop mouse as normal.
Check to see if the mouse is working properly.

Press the keyboard's "Windows" button to open the "Start Menu."
Press the keyboard's arrow keys, "Enter" button and "Tab" to navigate to and open the "Control Panel."
Go to the "Hardware and Sound" section, and press "Enter." Navigate to "Device Manager," and press "Enter" to open it.
Find "Mice and other pointing devices from the list" and open its "Properties" dialog box.
Select the "Driver" tab and choose "Update Driver."
Allow Windows to search the Internet for drivers and to update them automatically.
Restart your computer after the drivers are updated, and use your mouse as normal.

Aug 11, 2013 | PC Desktops


Mouse pointer with keyboard keys

<span><b>You can control your mouse pointer with keyboard keys in all windows versions. When your mouse stops working, you can enable this keyboard feature to complete your important work. This keyboard mouse can performs all tasks same like a normal mouse.</b><br /><b>Follow the given steps to activate the keyboard mouse:</b><br /><b><br />To edit this feature, first you should log onto your computer with administrative rights.<br />To activate this feature, press Alt+Shift+NumLock keys at once and you will receive a small MouseKey box.<br />To keep MouseKeys on, click on Ok button or click on cancel button to cancel MouseKeys box.<br />Click on Settings button, if you want to adjust the mouse cursor detail settings.<br />Here a new dialog box will appear with the title Settings for MouseKeys", now you can manage all mouse settings for example mouse cursor speed, acceleration and some other features.<br />Now using Numeric keypad, you can move your mouse pointer. The controls are:<br />*<br />1,2,3,4,6,7,8 and 9 keys are used to move the mouse cursor into different directions.<br />*<br />Key 5 is used as mouse click button.<br />*<br />Insert key used to hold down mouse button.<br />*<br />+ Sign used to double click on any object.<br />*<br />Delete button used to release the mouse.<br />*<br />Click on NumLock button to disable this keyboard mouse feature</b></span>

on Apr 04, 2011 | PC Desktops

2 Answers


Do your keyboard and mouse require batteries (if they're wireless)? If not and they're both wired, you can try to plug them into different USB ports.

May 13, 2011 | PC Desktops

1 Answer

My keyboard will not work


Keyboard Is Dirty:

Keyboards should be cleaned with "spray-n-wipe" cleaner and a cloth or tissue on a monthly basis. Ensure that computer is not powered up while cleaning the keyboard. Compressed air can also be used to clean between the keyboard keys. Another tip: clean the keys with a cotton swab dipped in alcohol.

"Keyboard Not Found" Message:

Your keyboard is not plugged into the computer securely. Unplug it and plug it back in and the problem should go away. If this doesn't work, follow procedure: "Computer isn't taking inputs from keyboard" (below).

Key Is Stuck:

1. If a key does not work or is stuck in the down position, you may try to remove it with a CPU "chip puller" tool. These simple "L" shaped tools are great at pulling out keys. Once you've pulled out the stuck key, you can try to stretch the spring to "reanimate" its action.

Computer Isn't Taking Inputs From Keyboard

1. Is keyboard connected to computer? Ensure that the keyboard is plugged into the keyboard jack and not into the mouse jack. If the keyboard was unplugged, plug it back in and reboot the computer.

2. If the keyboard still doesn't work on boot-up, power down the computer and try to borrow a friend's known-good keyboard for troubleshooting. Plug the new keyboard up and boot up the computer. If the new keyboard works, the old keyboard is bad and needs to be replaced.

3. If the known-good keyboard doesn't work, check your BIOS to make sure it sees the keyboard. It should say, "installed." If the BIOS recognizes the keyboard, then you probably have a bad keyboard port.

I Plugged Keyboard Into Mouse Port

1. Many mice and keyboards today use a PS/2 connector
. If you plugged your keyboard into the mouse port (or viceversa), follow steps 2 and 3.

2. Shut down the computer and plug the keyboard into the keyboard port. The keyboard port is usually marked with a "keyboard" symbol. Plug the mouse into the mouse port (usually marked with a mouse symbol).

3. Reboot the computer; the keyboard should work now. If keyboard doesn't work, check your BIOS to make sure the BIOS recognizes the keyboard. You should see the words, "installed" or "enabled" under the keyboard.

4. If the BIOS recognizes the keyboard but it still doesn't work, you may have a bad keyboard port.

I Spilled a drink on my keyboard!

1. If you spill any liquid in the keyboard, turn it upside down ASAP. Drain all the water out of the keyboard, shaking it if necessary. If you've spilled water into the keyboard, just let it dry. You may use a hair dryer to dry out area under the keys (remember, too much heat and you could damage the electrical components).

2. If you've spilled a soda into the keyboard, completely rinse it in warm water. No soap please! You may use a hair dryer at this point or just let it dry for 2 days. Ensure the keyboard is perfectly DRY before you attempt to use it again. Don't plug a wet keyboard into electrical equipment. Think safety.

5. If the keyboard still doesn't work, replace the keyboard.

Nov 13, 2010 | Dell PC Desktops

1 Answer

PS2 keyboard mouse not functioning

First look usb or pst driver is stall or not. if install your port may be damage or shourt. then check usinge y- cable. where one side usb port and another side we get ps2and usb. then we use mouse and key board once atime.. . ithink u solvev your problem. if not .there is another way . you can add usb card in *********** bord . Which help you to operate usb key board and mouse once time. thanks

Jun 17, 2009 | Acer Aspire™ T180 PC Desktop

1 Answer

Keyboard freezes up the computer

ill tell u this from experience: KEYBOARD IS FAULTY my experience is when i worked as comp technician i had to test all keyboards in stock, i got some that wouldn't work, i got this problem then i got the extremely funny keyboard crashes my comp when i press all numeric keys (numbers at top)

Jun 14, 2009 | Sony VAIO PCV-RZ40C1B PC Desktop

2 Answers

My laptop computer is okey except that the touch command for the cursor is not responding, if i use a mouse thru the usb port then its alright..why does the touch command for the cursor not responding?

Touch pads are not very reliable. I have seen a lot fail.
A computer repair person will need to replace it for you.
My advice is to stick with a USB mouse. Or if it is under warranty, take advantage of that warranty.
Best of luck.

Apr 26, 2009 | Acer PC Desktops

2 Answers

Scrambled keyboard

y dont you try to connect the keyboard to another computer and check out whether there is any problem with the keyboard also... after this u will know whether it is a problem with the keyboard or not...

Feb 08, 2009 | Sony VAIO VGC-LS30E Desktop PC

1 Answer

Keyboard not working

Dear Sir:

Please re-seat the keyboard if this doesnt work.

Please try this keyboard on some other computer also try other key board on this computer.

Please feel free to get back to me If you need any further


Jul 18, 2008 | PC Desktops

1 Answer

Microsoft Wireless Multimedia Keyboard 1.1 not working

Could be spyware or a virus. Try this.........If this does not help let me know.

Turn the system restore off. System restore keeps everything in restore. Meaning......... If you have spyware or a virus, it will stay in your system. Run Spybot S&D (This program is free and is better than using msconfig as long as you go through the settings and change everything to the highest settings.) Then do the same with Adaware 2008 (sounds stupid to use 2 things for spyware, but one catches what the other one does not.). I have links on my website ( These links go directly to the download so you will not get the run around. You would do good to try a program called Window Washer. This is a great program that completely cleans anything in your computer that you do not need. It will not clean out anything that you have to have. I have used this for years to clean out my customers computers and have cleaned as much as 3 gigs of trash out. If you contact me I will give you some tools that I have for free that will do a great job on your computer. I have them ready to download and I will give you the link. (

Window Washer free Download.

May 29, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

143 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts


Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

18259 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides