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"The ice dispenser would need to be physically examined to determine the cause of your failure. A switch activates a solenoid to use a deflector to switch between cubed and crushed ice. You could have a failed switch, a stuck deflector or a mechanical problem with the assembly. You can try removing the ice bucket and rinsing it thoroughly with water. Shut off the ice maker and allow the ice bucket to thoroughly dry and then replace it in the freezer. This may eliminate ice chip build-up that could be interfering with the deflector mechanism. If this doesn't help, I recommend calling a service technician to examine the ice maker and repair it"
I have the same problem. I am getting tired of having to clear it out about once a week. I take the ice holder out and empty it in a large bowl and remove any large, melted together pieces, then replace it. It works fine for a while.
Ice makers have heaters that loosen the cubes when time for harvest. Sounds like the heater on yours is bad, or maybe the ice maker itself is just bad. Most likely will have to replace ice maker.
There should be a plastice hinge cover on the left top hinge on freezer door. Take it off and press the plug together firmly. Try that and let me know, Sea Breeze
Refrigerator - Icemaker Not Dispensing,or Not Making Ice
Check that the feeler arm on the icemaker is in the down position and is not blocked.
If the icemaker does not have a feeler arm make sure the icemaker paddle is not blocked under the icemaker.
For more information on the causes of new icemakers not making ice.
For more information on normal ice production.
Side by Side models:
The filter may be loaded with sediment that can cause low water pressure.
The water pressure must be between 40 and 120 psi.
Pressures below 40 psi may cause a malfunction of the icemaker (i.e. producing hollow cubes or no ice production).
Test the water pressure:
Dispense water from the dispenser into a large measuring cup for 20 seconds. If the measuring cup contains less than 13.5 ounces (400 metric centimeters), the water flow is inadequate.
If the amount of water is less than 13.5 ounces then the refrigerator fails the test, remove the filter and test the refrigerator again with the by-pass plug in place.
If the refrigerator dispenses the proper amount of water with the by-pass plug in place, then the filter should be replaced.
If you no longer have the by-pass plug and it has been over three months since the filter has been replaced, you should replace the filter.
If the refrigerator fails the test again and you know you have the proper water pressure in your home, you should call service to check the refrigerator.
If the amount of water collected is over 13.5 ounces then the refrigerator passes the test and the dispenser is working correctly.
Ice not Dispensing Due To Clumping Ice:
Your dispenser may not be dispensing due to clumping ice cubes. The ice cubes in your icemaker may be clumping for a couple of reasons:
Low food load:
The defrost cycle radiates heat into the freezer. The ice in the freezer will naturally absorb the heat. This will cause the ice to melt slightly during defrost, then eventually freeze together in clumps. Increasing the food load in the freezer will buffer the warmth from the defrost cycle and keeps the ice from melting.
Lack of use:
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up.
If you do not use a large amount of ice, move the feeler arm on the icemaker to the up position to turn off the icemaker and stop ice production.
For more information on the causes of clumping cubes.
If the ice bucket is not seated correctly, ice will not dispense properly. Make sure the ice bucket is in the correct position. Refer to Use & Care manual.
Check to be sure your ICE door chute is closed or closing properly! I have encountered many of these units that have had the flap break off the mounting tabs inside the dispenser opening. If the flap appears to be intact, I would next guess that your ice maker timing is allowing the ice maker to over fill and spill water into the ice bucket. You can confirm this problem by looking at the ice maker and seeing if the ice cubes in it are filled right up to the center bar that drives the cubes out of the mold. Let me know if you have any more questions! Thanks, BOB
I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.
I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.
Colenoid in the ice dispenser may be clogged or have a small amount of trash in it. Is there a filter on before the fridge (just after the ice maker shutoff)?
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