Question about SanDisk Sansa e250 MP3 Player

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My sandisk only turns on when charging. won't play otherwise

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Give it a complete charge (which takes a long flipping time i know) then unplug it and wait for it to cool a bit. Then hit the menu on button and go. Mine did the same thing the first time but worked well afterwards.

Posted on Jul 22, 2009

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1 Answer

It won't turn on or charge what do you do?


Perhaps the power source is bad...Try to find a friend who has a similarunit and try there power cord!

Feb 10, 2012 | SanDisk Sansa Clip MP3 Player

1 Answer

Bought 4gb sandisk cruzer flash drive stored music from computer but it won't play the music on the car fm transmitter


a flash drive is used mainly for storing of files, you need a device that will play the files you want, in this case a device that plays mp3s and either transfer your music to/through it.
Unless your transmitter states that it plays different media formats that is but i have never heard of that before.
hope this helps.

Dec 08, 2011 | SanDisk Cruzer Micro 4GB USB 2.0 Flash...

1 Answer

MY SANSA CLIP JUST STOPPING PLAYING AND TOTALLY OFF AND IT COULDN'T CHARGE WHAT WILL I DO PLEASE ADVISE ME. THANKS


Hi,love to help out, but can not know exactly what happened to the mp3 player before it went off, so am going to give you steps to troubleshoot your mp3 player..

Power Problems

Try recharging the battery if the MP3 player is not turning on. To recharge the battery, connect one end of the USB cable to the USB port on the MP3 player and the other end to an open USB port on your computer. The Sandisk MP3 player will begin charging.
Try turning the player back on. If it does not turn on, perform a reset. To do this, press and hold the "Power/Menu" button for at least 15 seconds.

Turn the player back on.


Press the "Menu" button if the player keeps turning off periodically. Select the "Settings" option in the Menu and select "Power."


Select "Auto Power Off" and turn off the sleep settings.
Play and Display Problems


Connect your Sandisk to the computer. The computer will automatically recognize it as a new device.


Double-click "My Computer" on the desktop. You will see your MP3 player's icon listed as a removal disk together with other removal devices.


Double-click the MP3 player's icon. Double-click the "Music" folder. You will see all the songs uploaded on your player. Right-click the music file that is not playing and click "Properties." In the "Properties" window, you should see which format the music file is in. If it is not an MP3, WMA or WAV, it will not play. Only upload music files of these formats.

Right-click a music file that displays "Unknown artist/album" and click "Properties." Click the "Summary" tab and click "Advanced." Input the data you want, such as the song title, album, artist and year. Click "OK" to save the changes.



Rule Out Basic Hardware and Software Issues

Verify the stability of the Sandisk Sansa MP3 player's hardware and software to help narrow the scope of your troubleshooting efforts. Check that the player has a full battery charge by connecting the Sandisk Sansa to your computer using the included USB cord and waiting for the yellow charging icon to show on the player's screen. Ensure the Sandisk Sansa's internal software is current by downloading the latest firmware updates from the Sandisk website.
Troubleshoot File Issues on the Sandisk Sansa MP3 Player

Review the digital files for potential compatibility conflicts that are causing errors on the Sandisk Sansa MP3 player. This is one of the most common causes of problems when trying to play songs on the device. Look at the end of each of the song files on your computer and check that they end with ".mp3" or ".wma." Use the Sansa Media Converter software (included on the player's original software installation disk) to convert any other files into a format that is compatible with your MP3 player. Make sure you have all rights to the songs. Some songs, such as those purchased in iTunes or the Windows Media Store, require an individual to give each player playback rights. If your Sansa player has not been verified, it will not be able to play protected files.
Contact the Sandisk Technical Support Hotline

Contact the Sandisk Technical Support Center if all troubleshooting attempts fail to restore the Sandisk Sansa to an error-free status. Individuals covered under the Sansa's one-year warranty, or individuals willing to pay a small fee, can contact Sandisk electronically via its support website (link in the Resources section) or via telephone (866-726-3475).


Hope it helped.

Have nice day.

Feb 25, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

It wont turn on


First you mat try to reset the player see this tip posted here for this self help - Sansa Mp3 player frozen? How to reset and...
If that does not help you, you may need to do a firmware update, go to the SanDisk site -- >>>
http://kb.sandisk.com/app/answers/detail/a_id/278 <<<---copy this address into a new window or tab.

Apr 26, 2010 | SanDisk Sansa Fuze MP3 Player

3 Answers

Sansa c150


Wait till it runs out of power then charge it. It should charge up normally.

Jul 07, 2009 | SanDisk Sansa c150 MP3 Player

1 Answer

It wont turn on!


If you were charging it with your USB cord, you have to keep the computer turned on the whole time it's charging, otherwise, it will be losing it's charge.

Feb 04, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Won't turn off


hold the on button up untill it turns off that always works for mine

Nov 08, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Kids mp3 player


try holding down the power button for 15 seconds.... otherwise take out the battery by unscrewing the back

Dec 22, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Corrupted files


all i can say is try to format the mp3

Aug 06, 2007 | SanDisk Sansa e250 MP3 Player

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