Question about Brother MFC-640CW All-In-One InkJet Printer

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Scanner I have misplaced the disc for my Brother MFC-640CW. Everything else works but I keep getting a message saying that the scanner isnt connected to the PC.

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  • Brother Master
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Download driver and scanning software by clicking HERE

Ha Ha tricked you

really you need to click THIS LINK it will take you to Brother's download area

please rate solution.


Posted on Nov 18, 2007

  • Soulvisitor
    Soulvisitor Dec 02, 2007

    Thanks for rating!



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MFC-640CW Switch on error message: "Unable to Init! - User Guide says this is a mechanical fault or jam - not a jam all clear. There is an empty Cyan ink cartridge message as well which is correct. Also...

If there is no jam it is generally a mechanical issue such as...

1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective

I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!

You will need to contact your local ASC for repair, find it here.
Thank you for using FixYa! – Don’t forget to rate our service.

Nov 09, 2009 | Brother MFC-640CW All-In-One InkJet...

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Brother MFC8460N was working great and now today the scanner won't work. Printer and fax work fine. When I try to scan I get the message "MFC-8460N cannot be found. Please make sure your device is ON and...

Try re-installing the scanner software - if you don't have the disc you can download it. The scanner is a very delicate mechanism so is easily damaged - if the software fix don't work maybe it is kaput

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Get the manual, and you may need the install disk too. Look carefully at the usb port on the copier so you get the correct usb cord.

Mar 31, 2009 | Brother MFC 7420 All-In-One Laser Printer

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Yes. There is some paper left in the very edge (mostly left hand side). Have a good look there by opening the scanner top.

Feb 27, 2008 | Brother MFC-5840CN All-In-One InkJet...

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Brother MFC 640CW

After you installed it , did yo go to all programs and brother , open the scanner untility set the utility to LEGAL and reboot?

Nov 15, 2007 | Brother MFC-640CW All-In-One InkJet...

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Brother MFC-640CW All-In-One InkJet Printer Scanning Issue

The first thing to do would be to download and reinstall scanning software and drivers on pc, something there is missing / changed I would guess.

Nov 03, 2007 | Brother MFC-640CW All-In-One InkJet...

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Installation problems

How do you connect the mfc to your computer/laptop? In case you use usb make sure that the cable isnt longer than 3m and it is connected directly to your comp/lap usb. Do NOT connect to a hub. This causes a prob with the scanner.
In case you have it installed within a network (RJ45) there is a guide which can be download from brother homepage of your country. It explains the settings and installing for the scanner and printer.

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