Question about Brother MFC-640CW All-In-One InkJet Printer

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Scanner I have misplaced the disc for my Brother MFC-640CW. Everything else works but I keep getting a message saying that the scanner isnt connected to the PC.

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Re: Scanner

Download driver and scanning software by clicking HERE

Ha Ha tricked you

really you need to click THIS LINK it will take you to Brother's download area

please rate solution.


Posted on Nov 18, 2007

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MFC-640CW Switch on error message: "Unable to Init! - User Guide says this is a mechanical fault or jam - not a jam all clear. There is an empty Cyan ink cartridge message as well which is correct. Also...

If there is no jam it is generally a mechanical issue such as...

1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective

I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!

You will need to contact your local ASC for repair, find it here.
Thank you for using FixYa! – Don’t forget to rate our service.

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After you installed it , did yo go to all programs and brother , open the scanner untility set the utility to LEGAL and reboot?

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The first thing to do would be to download and reinstall scanning software and drivers on pc, something there is missing / changed I would guess.

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Installation problems

How do you connect the mfc to your computer/laptop? In case you use usb make sure that the cable isnt longer than 3m and it is connected directly to your comp/lap usb. Do NOT connect to a hub. This causes a prob with the scanner.
In case you have it installed within a network (RJ45) there is a guide which can be download from brother homepage of your country. It explains the settings and installing for the scanner and printer.

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