Doesn't seem to heat up or brew anymore. Was working fine last week.

did you try to set to maximum heat? (suspect the thermostat is defective)

I have a Bella Linea programmable with the same problem.

I sent an email to [email protected] but have not heard anything back yet. It's actually a very nice coffee maker and worked fine for the first week, but yesterday I tried to brew a pot and it just defaulted to "Last Brew" mode.

I tried standard and auto brew modes but they get the same result.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/shane_576b700c02ef74eb

Time to buy new one the elements out...

I see two problems that you've described.

First, you have a bad empty-reservoir sensor. Mine went out on my first Mr. Coffee within the first month also. The purpose of the sensor is to trigger the beeping to simply let you know when the coffee is done. The coffeemaker would normally work fine otherwise.

Second, you have a bad heating element. This is the core function of your coffeemaker and renders it useless for anything but a nice warming plate.

I recommend replacing the coffeemaker.

In the future, make sure you do not add water to the reservoir unless the coffeemaker has been turned of for at least five minutes. This will help prolong the life of the heating element.

The heating element will naturally degrade over time. But, it can incur sudden damage when the reservoir is refilled with water too soon - while the element is still hot. Because of the simple design, if the coffeemaker is on, then both the warming plate's heating element and the reservoir's heating element are on. So, after a brewing cycle is complete, the reservoir's heating element stays on. Without any in the reservoir to keep it cool, the heating element superheats. So, if water is put in the reservoir while the coffeemaker is on or before the element has adequately cooled, the sudden burst of steam from the water contacting the element can be quite violent.

I can't get it to come on

contact Keurig (866-901-BREW) for help

Send to Factory for repair.

VPS/VPR are pour over brewers. Like the 12 cup brewers you find at home, they need to be filled with 12 cups of water (a full pot), heated and then peculated over the coffee grounds and collected in a decanter.
BUT there is one main difference! The VPR and similar COMMERCIAL coffee machines are quick brewers. They usually have a pre-heated pot of water stored inside the machine.
* VPR's and similar machines REQUIRE a pre-fill and heating period prior to brewing. This means it's sitting on a level table and filled with water until water sprays from the brew head. At this point the unit is plugged in and the heater is turned on (CWTF's have a toggle switch behind the machine). Brewer will pre-heat the water (there may be some water discharge from brew head as the water expands). Ready light will come on in about 15 mins.
* To Brew; Place coffee grounds in filter, place in funnel and brew head, clean empty decanter under funnel, slowly pour one full decanter of water (cold or hot) into brew tray. Do not overflow tray. Allow water level to sink before adding more water. Only fill with one pot as an equal amount will come out the brew head and funnel.
* FYI Coffee grounds are usually in pre-measured packets for office use. A simple guide is one tablespoon per cup. (level or heaping spoon is up to you)
* Final; Getting back to unplugging when not in use. Yes there is a heater in the machine that keeps the tank warm. You can save power by turning off the warmer plates when not in use. Some units have up to 6 plates. The warmer "Blanket" is designed to keep the tank warm enough to brew and not waste heat or electricity. Yes unplug the unit at night if there is no night crew drinking coffee (or tea) But follow the Pre-heat instructions mentioned above prior to plugging the brewer back in. If the tank has been emptied at night or dried up after an idle week. Then there is a chance you may over heat and blow the thermal fuse. Or at best have a half pot short brew as the water dried up.
* Note leaving the brewer plugged in without brewing daily is not a good idea. The water evaporates and eventually drys out the pot. Takes about 1-2 weeks but it does blow the fuse(s) and the unit will need service.
* Final; Follow the Bunn set up and care instructions (manuals from Bunn.com for down loading. (*FREE*)
Aloha, ukeboy57

Try completely unplugging your pot and then plugging it back in. It is possible that this will reset the programming in your coffee pot. If this doesn’t work, I recommend calling Brevell customer service and they will either help you or probably send you another pot.

All coffee-makers are provided with a thermal fuse located near the heating element and in series with the element itself.
This device is bullet-shaped with one lead connected to the case, the other insulated from it. If there was no protection of this kind, it could lead to a fire if the heating element fails to get turned off when reaching its design temperature and nearly impossible to buy as replacement parts.
These are not user replaceable and both the thermal fuse and the bimetal switch that controls the current for the heating element have become increasingly less reliable as they are made in China and since we have little alternative, we have to either keep track of our warranty or just throw it away when it fails.
The fuses can fail at any time and I have brought back three coffee-makers in a five day period, all with the same failure, before giving up and getting a refund.
Another type of failure, namely of the bimetal switch occurs over time and reveals itself by the ever-longer brew time that is unaffected by dissolving the lime in the system. The heat sensitive metal switch part becomes gradually less responsive causing the machine to just cough instead of pump as when new.  The last one I tossed had reached 40+ minutes per pot.