Dyson dc 33 put more dust in the air from around the seals than it sucks up! Is there a repair that works? I cannot seam to get enough pressure against the seals to keep them sealed.

Hi Jo, it's Jack at Dyson.

DC33 offers a high level of filtration, and the issue of dirt escaping from around the seals between parts would be very unusual. It's possible your machine has been damaged in some way, or that some parts are not correctly assembled.

To help you resolve this we would need to take some additional details, and to talk you through some simple troubleshooting checks when you have your machine easily to hand. If a repair or a replacement part is needed, we'll also be able to confirm whether this is covered under the free Dyson parts and labour guarantee.

When convenient, please give the Dyson Customer Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

We'll look forward to speaking with you.