Question about HP Officejet 5610 All-In-One InkJet Printer

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The devise says "no scan option" - HP Officejet 5610 All-In-One InkJet Printer

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  • jhowsley May 11, 2010

    Is the message on the scanner, or does the software give you a pop-up message?

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Posted on Jan 02, 2017

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SOURCE: PRINTER DOES NOT SCAN ARTICLE

Please click on the link given below and perform the steps given in the below document.

Link for Windows XP:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=441125

Link for Windows Vista :

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01699977&cc=us&lc=en&dlc=en&product=441125


Vishwanath V U

Posted on May 17, 2009

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1 Answer

I need to transfer to my scan disc from my devise


You should connect the devise to your scan disk by using proper cable that would allow the transfer between the devise and scan disk

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go to boot menu and check your setting about firstboot devise.sure first boot devise is hdd than restart and show if problem not remove than return into boot menu and change first boot devise into dvd rom and reinstall your oprating system whith your oprating system cd..

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Restart the PC and the scanner and try again. Make sure you installed the right drivers, make sure that the PC see's the scanner, check devise MGR and look under printers, interface devise.

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I just opened it and when I plugged it in it said "One ofthe USB devises attached to this computer has malfunctioned, and Windows does not recognize it"


click start control panel administrive tools ,computer management ,device manager scroll down universal serial bus controllers you should see a yellow question mark?
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver or
scroll to disk drives if you can see your drive + to expand right click you should see options to update driver,disable,uninstall scan for hardware changes. or
select properties you should see options in the general tab to troubleshoot,policies,volumes,driver and details under the driver tab you will have the options to check the driver details,update driver,rollback driver or uninstall
hope this helps

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1 Answer

I am limited with my options when I scan on this devise. I do not seem to be able to scan into, I believe the term is a zip file. I need to scan a lot of material and put it into one file but my system...


Yes there is, but the only way is with the hp software. Try to download the ''full solution software'' from the hp web site (its free), or maybe a 3rd party software like read-iris (not 100% sure with that one). Bad news if you are using 64 bit based windows because the software wont work. After you install the software you will have an option to save the file in a PDF so will be several pages in just one file. Try *.tiff files that can support several pages in one file. Good luck

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Compaq Presario SR 1920NZ freezes when not in use for ten minutes...It will not wake from sleep. I am forced to reboot the system...Any suggestions..Barton


Stop letting it sleep.

Go to start button, control panel, then power options.

When you open power options look to the left side and you will see
choose when to turn off display, set it for longer then you will use it
so you shut down the system first.

Same with the second one, choose when the computer sleeps.


Just in case you let it sleep, go to start, in the search field type devise,
this opens devise mgr, now go to mouse and pointing devise.

Click on the plus or arrow to expand, you will see your mouse, now right click on it, and pick properties, now click on the power management
tab, and make sure the box is checked that says Allow this devise to wake computer.

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1 Answer

I have problem in my audio driver


1. Right click on Mycomputer, select properties
2. Select hardware
3. Select Device manager
4. double click on the sound,volume and controller
5. if any yellow color pointed is displayed on any option then right click on the option and uninstall it
6. then select Action from the menu bar on the top and select scan for hardware changes

**** after doing this.. you can check the follwoing steps for trouble free ******

7. double click system device
8. if any yellow color pointed is displayed on any option then right click on the option and uninstall it
9. then select Action from the menu bar on the top and select scan for hardware changes
10. then it will start scanning your new hardware and ask for the installation drivers

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1 Answer

Scanner does not work


You first have to have the HP scanning program running on your computer. When you press scan, it's looking at your computer to see where it will send the image. If you just want to copy you have to use the copy function.

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