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My computer will read a disk but it will not play it. Can you help me?

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  • pcessna May 11, 2010

    What is the operating system? Did you recently reinstall Windows? Are you sure the disk has been burned correctly if done so by you or another human outside of a mass production factory? Are you sure the CD ROM drive is connected properly, and is enabled in the BIOS?

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  • 361 Answers

Remove drivs driver and install again. then if not work change it,

Posted on Jul 16, 2009

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Posted on Jan 02, 2017

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If it can read any other disk, you should burn your disk again because burning process was incorrect. your computer can't recognize the disk. In this case, probably you can't do anything, no way to try to read a bad disk if computer can't even "see" it.
By the way, you should test to read the disk on some other computer.
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Again test reading with other computer if record was made correctly
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Your problem is caused by the fact that the files on your disks are in a format your Media Player is incapable of playing. So just get a better one, the best being VLC.
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Hi..

Try reading disk on another computer and see if it plays...

If it does, download and install VLC (Free) and try to read the disk...

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This is a common problem, bit only with Go video but with many DVD players that are in the 50-200 dollar range. It might be a bad disk, as the machine does play some disks.
More than likely it is a Codec issue. Each machine shipped, has software loaded with the latest codecs for playing movies, but they change and add codecs so often. If the newer codecs are on the disk, then the machine will not know how to read it. Try it in another machine or your computer and it just might work. I have the same problem with a few disks that I can think of, Sin City will not play on my computer, even with the newest codecs, yet it plays fine in my DVD. Other disks will play fine in the computer, yet the standalone DVD will not play them. It boils down to copy protection and the evils that that entails.

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