Question about Directed Dei Valet 561r Remote Start/Keyless Entry

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04 Escalade w / Valet Starter, all works but door locks

Bought a 04 Escalade with Valet Remote Starter system. System was installed at an authorized dealer 2 years ago, was told all was working. Remote Starter works fine, doors however will not lock or unlock with remote. The horn sounds and the lights flash and the arming bulb for the Valet System blinks but the doors are still unlocked. Doors lock fine with the inside door lock button or the key.

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Hello 7suds,

Well, I'd go back and tell them about the doorlock problem. I know that 2 years is a little late to start complaining, but it's most likely a really easy fix.

The most probably causes are that the power doorlock output was either not programmed, programmed incorrectly, or it's not connected or improperly connected to the vehicle servos. Have the installer check the programming, especially the doorlock pulse duration. It's also possible that the remote is simply not sending the doorlock signal. Could just be a bad button. Have them switch the doorlock function to the right "AUX" button temporarily and see if that works. But in any case, the system needs to be tested to find out exactly what is causing the doorlock failure.

Hope this helps.

Posted on Jul 16, 2009

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