Question about TruTech PLV16320 Television

3 Answers

TruTech 32" Flat Panel LCD TV

Hi. My son bought this tv for us and within 6 months it died on us. Just turned off with a black screen, no audio, nothing. We have unpluged it and tried that, but nothing has worked. Target won't help us because my son didn't save the receipt and you can't get anyone to help from TruTech.
I certainly hope you experts can help with this problem.
Thanks,
Nancy

Posted by on

  • 1 more comment 
  • nsljones Jan 03, 2008

    the tv turns on the pisture pops up for 2 seconds then the screen goes black you can not see any picture and the menu will not pull up. the sound is on

  • julieberg07 Jul 14, 2008

    my husband bought the tv about 4 months ago and about a week ago it went black with no signal or sound.but it still plays dvds.we have unplugged it and even switched rooms and still nothing.we have scanned all channels try to reprogram and still nothing

  • Anonymous Mar 22, 2014

    Nothing on screen.

×

Ad

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

posted on Dec 29, 2007TruTech 32
noavatar_s.pngBy Greasmonk
Rank: Apprentice
Rating: 0%, 0 votes

Heres what mine did:no picture no sound, when i hit the remote theindicator light went out....six months old, cant findany info on it, cant get a hold of anyone at Trutech.
Soi took it apart, on the board that the power cord is attached to, ifound six blown capacitors. There is also a big ass one in the middleof that board which looked ok but blew out the bottom.I replaced them,and im watching it as i type.
Its fairly easy but if your not comfortable soldering on a cheap circuit board, take it to someone.
I hope it helps, i think this repair will fix the other Trutech models with the same problems.
Eric
ed44309@hotmail.com

Posted on Dec 30, 2007

  • Navtex Apr 04, 2011

    Thank you, Greasmonk. I took your lead and popped off the back of my 32" TruTech TV. Although the smaller ceramic capacitors seem to be okay visually, the big ****** in the middle of the board, like yours, had the bottom blown out. The real challenge was finding a suitable replacement. I called Panasonic Industrial and United Chemi-Con and Mouser.com and Arrow Electronics. Nobody, and I mean nobody carries a replacement capacitor (it's an oddball physical size) in the United States. I was on the phone for hours running into a brick wall - then I found Digi-Key in Canada. That have over a thousand in stock of a suitable replacement (180uF versus 150uF - well within tolerance). For others in the US reading this post, their number is 800-344-4539; the part number you'll need is P7433-ND; the cost is $4.91 each plus shipping. I bought 2 just so I have a spare. Hope this helps.

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

I have the same problem. From things I have read on hear it seems to be a capacitor problem. TruTech is made be Alco Industeries. I have tried calling the number in the warrenty with no luck. I called Target last night (not the local store) and was told that number was incorrect and was provided a different number which also failed to work. I called Target back, make sure you get a reference number on your first call. When I told the person the second number wasn't working they immediately, with me even asking. The Manager informed me the Alco has told them the number would be fixed. She then took down all me info and sent it to an internal Alco email address she has. I was told to expect a call or email within two business. If this does not happen I can call her back and she is than authorized to call an internal Alco phone number. She was very nice and very helpful as I was talking to her, but she seemed very guarded about what she could say, and how she said it. That makes me wonder if there aren't legal issues going on they can't talk about. Sorry to be so long winded but, people on this site have been helpful to me so I thought I would pass along what I know. Good luck to all.

Posted on Jan 09, 2008

  • mc6796 Feb 21, 2008

    Ok so here is my update. I spoke with people at Target's Corp.
    customer services. I had to jump thru some hoops, if you want my
    opinion, I think there are legal things going on between Target and
    Venture Electronics, formerly known as Alco, the suppliers of Trutech.
    I was giving two numbers to try from a woman at Target, who was very
    nice and helpful, but unwilling to elaborate to much. When both
    numbers failed she sent a Venture tech an email on my behalf. Two days
    later I was contacted by a rep who all of my info. The long and short
    of it is that I am right now two weeks later watching my formerly
    broken tv. Venture paid for my shipping both ways and fixed the tv.
    The tech did admit that the capacitors are a problem but in some cases
    there have been other issues as well. The tech I worked with might get
    pissed at this but who cares. The tech number is (905) 477-7878 his
    name is David, and his ext. 5095. He is very helpful but you have to
    stay on top of him, I had to call every other day for a week to get the
    shipping tag so I send them my tv. Good luck to all hope everyone is
    able to have the success I have.

×

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

So how do u know if the capacitors. are blowen

Posted on Feb 07, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Insignia 32 flat screen will not stay on. Power on and go right back out? What is the cause for this to happen?


Top 144 Complaints and Reviews about Insignia TV

www.consumeraffairs.com > Electronics > Televisions
Rating: 1.5 - ‎80 votes My son purchased a 42" Insignia TV for me before he died. ... Bought 50 inch Insigniaand after 13 months screen starts going black but sound stays on. ... I was having problems with the Netflix app on my 42" Insignia smart TV, so I took the ...

Sep 23, 2015 | Insignia Televison & Video

1 Answer

32" Element HD LCD TV screen often sticks to one


The tv have a long board called a LCD inverter board it is dying.This LCD inverter board help the tv LCD screen panel to have a backlight for the tv LCD screen panel to produce a picture.Tries websites like Shopjimmy.com,Ebay.com to buy a refurbish a new long LCD inverter board for the replacement.

Oct 09, 2011 | Element Electronics FLX-3211B 32 in. LCD...

2 Answers

Picture shows for 1 sec when switching on TV, and then screen goes black on my Sansui TFT SV-2010 LCD Monitor


Now u turn on the tv the tv pictures only flashes a few sec.than dies,but the tv still have audio sound left only?Yes,mean ur tv have a 1 or 2 long boards that are call a LCD inverter boards are the causes and the problems.These 1 or 2 long LCD inverter boards only job are to provided the tv LCD screen panel for a backlight for the tv to have picture only.Tries websites like Shopjimmy.com,Ebay.com to buy a 1 or 2 the tv long LCD inverter boards for the replacement.

Oct 03, 2011 | Sansui HDLCD3210 32 in. LCD TV

1 Answer

I have a vizio e320va that when turned on the backlight flickers repeatedly with picture in and out then starts blinking with vertical lines then the screen goes black and the power stays on, This is all...


The tv is having a problems with the board called T-Con board it is dying and the problems.That why the tv is not sustancening the tv pictures for those coded pictures pixels by the T-Con board to stay on to the tv LCD screen panel.This tv problems only causes by the tv T-Con board it is dying only if the tv problems came on to the tv by itself only.If these problems causes by u or an object by outer forces by hitting to the tv LCD screen panel itself.Now the tv LCD screen panel itself it is dying and the causes.Than the tv it is not repairable,tv now only can it to do a replacement of the tv whole LCD screen panel itself only.Not practical because the tv LCD screen panel are 90% important to the tv and the cost of the tv.If u replacing the tv LCD screen panel itself will cost the same as a new tv.The tv is under a year old,why don't u just call Vizio corp. and take ur tv warrenty repair.

Sep 26, 2011 | Vizio E320VA 32 in. LCD HDTV

1 Answer

I have a lcd tv .unfortuntly my son trow in a pece of qubik shuger on flat tv ,after 3 days it show a dark line ov tv . pleas gud mme.


maryam_edesa, Unfortunatly once they the screen panel is damaged it cant be repaired. the only thing you can do is replace the screen panel but it would cost more than a new tv.
I would suggest you use it untill dies byitself.

Aug 27, 2010 | Samsung LN32B550 32 in. LCD HDTV

1 Answer

No picture No sound


how did you remove the stand attached to the tv? But i have heard of this happening before too..They tend to just die..

Dec 23, 2008 | TruTech PM1919BXA1 19 in. LCD TV

1 Answer

Vizio GV42L


Call vizio asap they will have a tech come and fix it free.. after the manufacture warrenty runs out they want to charge you 6--$ to fix it here is the number! 877 698 4946

May 02, 2008 | Vizio P2 42 in. HD-Ready Plasma Television

5 Answers

Philips 37 flat screen


U better have it checked by a qaulified tech

Sep 09, 2007 | Initial HDTV-322 32 in. LCD Television

1 Answer

No Sound on my Trutech 15" Flat Screen TV


If your running a Cable box,make sure the Volume is up on it,Some People forget about that setting let me Know ttech

Aug 01, 2007 | TruTech PLV1615T 15 in. LCD Television

Not finding what you are looking for?
TruTech PLV16320 Television Logo

746 people viewed this question

Ask a Question

Usually answered in minutes!

Top TruTech Televison & Video Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

The Knight
The Knight

Level 3 Expert

75178 Answers

Jason Morris

Level 3 Expert

362 Answers

Are you a TruTech Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...