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Garmin iQueM5 screen shows gray/white/gray strips... the unit won't reset... won't reset by holding down REC+CAl + reset press...etc... It does connect to the laptop ActiveSync application... ANy ideas?

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  • d2b1_sun Jul 16, 2009

    I have downloaded the updated iQue M5 - North America software version 2.60 a year ago...

  • d2b1_sun Jul 16, 2009

    downloaded the the version 2.60 again to the Garmin iQue M5... it has just completed the update to the unit... now it disconnected the unit from the ActiveSync...

    The status shows "Not connected" on ActiveSync...


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Try updating the latest firmware from the garmin website for it since it can connect to a computer. See what happens and let meknow how it goes.

Benjamin

Posted on Jul 16, 2009

  • Benjamin Patri
    Benjamin Patri Jul 16, 2009

    Now did you do that and it is no longer connected, are you able to do anything? Even possibly reset it now?

    If you still can't do anything with it the way it is, then you may have hardware that is fried and needs to be replaced which garmin will have to do for you since they don't sell parts for these units.



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