Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Printing works fine but copying or faxing results in large black lines across the whole page

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Hello,

You have a dirty scanner glass strip. If you open the cover like you are going to scan a book on the lft side you will see a strip of glass separate from the larger piece. This glass is the area use when you use the paper feed assembly. Dampen a piece of paper towel with window cleaner and wipe the glass strip. You may need to clean it several times if there is dried ink or something on it. Allow about 2 minutes to dry and then copy or scan something and it should be much better.

I hope this helps, If so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

Posted on Jul 16, 2009

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