Question about Philips 42PF7320A 42 in. Plasma HDTV

1 Answer

My phillips 42 in. goes directly to the menu screen.

When I turn it on. I exit the menu and within a second or two it switches back to the Menu screen. If I try to adjust any thing using the menu, it reverts to the main menu.....

Posted by on

  • 1 more comment 
  • glpike1 Jul 19, 2009

    I've downloaded the software update, and put it on a memory stick. When I insert the stick and try to install the software, following the direction, the tv doesn't recognize that there is any software to be installed... I've tried it several times

  • glpike1 Jul 19, 2009

    PS> I've tried 2 different memory sticks which have worked with other software.

  • glpike1 Jul 20, 2009

    I did unzip the file. twice. I tried downloading and unzipping two different times, same result. I've about given up.


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,077 Answers

It's a common software problem with the Philips TVs. You'll have to download the latest software upgrade to fix the problem. Go to to find the software for your TV. You'll need a USB memory stick to do the procedure followed on the web site.

Posted on Jul 16, 2009

  • Devon Sacco
    Devon Sacco Jul 19, 2009

    It's possible that the file needs to be "unzipped" before downloading on the memory stick.
    Most times when you download a file off the internet, the file is "zipped" ( compressed file ).
    Try downloading to the desktop, then unzipped the file, then download the unzipped file to the memory stick. Just make sure there is only the one unzipped file on the memory stick and nothing else. It should work after that.

  • Devon Sacco
    Devon Sacco Jul 20, 2009

    Sorry I could be a bigger help.
    It's possible that the software provided was listed wrong on the web site and wasn't compatible with your TV. Philips should have a compatible software for your TV.
    I would call up the support hotline listed on the Philips web site and see if they can find the correct one for you.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Screen blanks after 30 to 60 seconds

change 22mf-200v near fly back .

Apr 10, 2010 | Sharp 25K-M100 25" TV

1 Answer

Sound it on and can change channels, but no picture. The screen is showing the set-up mode. I have called the cable company thinking it was the box, removed the batteries from the remotes, re-booted...

try reset to defaults:
  1. Press the 'MENU' button.
  2. Press the cursor down to select SETTINGS.
  3. Press cursor right twice.
  4. Press the cursor down to select RESET AV SETTINGS.
  5. Press cursor right on START NOW. Press the 'OK' button.
  6. Press the 'MENU' button to exit the menu.

Feb 20, 2010 | Televison & Video

1 Answer

Philips Tv always returns to menu screen

ssb board failing need to be replaced

Sep 17, 2009 | Insignia 42" LCD Flat-Panel HDTV

1 Answer

Menu Screen Keeps Coming up on the screen

The most commom causes are One. There ia a stuck button on the tv itself. The Menu button. The membrane switch or the TACT switch is bad and needs to be replaced. The Main bd can also be bad.

Jul 16, 2009 | Philips 42PF9630A 42 in. Plasma Television

1 Answer

Phillips 42" flat screen defaulting back to set up menu

I am having the same problem. I thought it was the remote control so I took the batteries out. Same issue. Then I disconnected my wireless Internet router.. same issue... I guess it is a hardware problem

Jun 21, 2009 | Insignia 42" LCD Flat-Panel HDTV

2 Answers

Phillips 37PF73203 37 in Television goes straigt to Menu and stays

When I turn on my TV it goes straight to the menu screen. You can still hear sound but no picture. When I try to exit you see the picture for about a second then it automatically flashes back to the menu screen. Even if I try to use the functions in the menu screen it flashes right back to the main menu screen. Very frustrated...need help!

Jul 13, 2008 | Philips 37PF7320A 37 in. HD-Ready LCD...

2 Answers


I download new software from internet and insert to TV and it works.

Apr 27, 2008 | Philips FTR-9964 Tuner/Receiver for Plasma

2 Answers

On screen menus in every language barring english

Press the SUB-POWER button, INPUT SELECT button and UP Arrow button at the same time, and hold for more than 5 seconds.

Jan 15, 2008 | Hitachi 42PD6600 42 in. HD-Ready Plasma...

1 Answer

Contrast Menu appears after switch On

Contrast Menu appears after switch...

Jan 02, 2008 | Philips Standard 105S Monitor

2 Answers

Unable to exit TV's menu

Try to replace the remote sensor board inside the bottom of your tv. If that won't work, you need to replace the Small Signal Board (SSD Assy) of your tv.

Nov 24, 2007 | Philips 37PF7320A 37 in. HD-Ready LCD...

Not finding what you are looking for?
Philips 42PF7320A 42 in. Plasma HDTV Logo

266 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Televison & Video Experts

The Knight
The Knight

Level 3 Expert

74106 Answers

matt martin
matt martin

Level 3 Expert

1210 Answers

Jaime Hernandez

Level 3 Expert

2318 Answers

Are you a Philips Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides